Free

Independent Age Telephone Volunteer Training 11.10.17

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Conference Call

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TRAINING AIMS AND LEARNING OUTCOMES

  • Some common issues affecting older people
  • Understand your role as a volunteer
  • Explore good conversational practice
  • Boundaries
  • Safeguarding refreshing
  • Feel reassured for your first call
  • Operational Requirements

You will have received a training pack via email - please ensure you read this at least a day ahead of the training as we will be referring to it during the training.

The training will be conducted on a conference call with five other volunteers, and an Independent Age Trainer, and you will be able to ask questions.

PLEASE NOTE THAT BOOKINGS ARE ON A FIRST COME FIRST SERVED BASIS. IF YOU FIND YOU CAN NO LONGER TAKE PART IN A TRAINING SESSION THAT YOU HAVE BOOKED, PLEASE ENSURE YOU LOG BACK INTO EVENTBRITE TO CANCEL YOUR PLACE BEFORE BOOKING ANOTHER DATE.

If you have any problems using the Eventbrite Booking Service, please call our Volunteer Recruitment Team on 0207 605 4255 and they will be able to assist you.


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