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Influencing & Communication Skills
Wed 2 November 2016, 09:00 – 17:00 MDT
THIS EVENT IS FOR LONZA EMPLOYEES & GUESTS ONLY.
This course is aimed at people who have limited influencing skills and lack confidence when communicating technical information to peers and more senior people within the Company or to customers. They do not require formal presentation skills but do present information informally and in meetings. They need the confidence to express ideas clearly without appearing either too timid or over compensating and becoming too aggressive. This course will help people become more confident, articulate and assertive. It provides the following tools and techniques to improve influencing and communication skills:
Tools to structure your communication.
How to build productive relationships.
Persuasion tools and techniques.
Planning the next steps.