£395

Innovate Better, Succeed Faster - Service Design workshop

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Location

The Studio, Zip Cube

Hatton Garden

London

EC1N

United Kingdom

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Refund Policy

Refund Policy

No Refunds

Event description

Description

Introductory Service Design workshop

Our one day introductory workshop will teach you the skills you need to identify and exploit big opportunities, leaving you with a better understanding of what your customers really need. By employing Design Thinking you will better understand how to reliably solve business challenges and kickstart change.

Design for better business outcomes

From ambitious startups to global companies it’s recognised that focusing on customer needs and applying human-centred design enhances return on investment. Harvard Business Review shows companies that focus on human-centred design as a key business enabler see a significantly better return on investment.

The workshop

This one-day workshop will focus on the core elements of Design Thinking.

Our hands-on approach will allow you to experience and apply the best techniques in service and product innovation and work collaboratively with guidance from our practitioners, equipping you with takeaway skills you can employ immediately.

Who is this for

If you’re looking for a creative approach to problem solving, an understanding of human centric design or developing a new skill set that will create meaningful business change and benefit your customers, this workshop is for you. We’ll give you practical insights and tools to get things moving in the right direction.

What to expect

This workshop will give you the chance to unpack real business challenges and apply Design Thinking techniques to create desirable products and services.

  • Shape the business problem
  • Overcome blockers and harness enablers
  • Understand your customers better
  • Envision the product or service experience
  • Explore powerful ideation methods
  • Bring your best ideas to life

Why enrol

We all need to make better decisions faster if we are to thrive and grow. As practitioners of change we help companies to do this everyday and we want to share this knowledge with you because we believe in the power of collaboration to create and drive change.

  • Discover a radically new way of working
  • Develop a customer centric culture
  • Effective collaboration across teams and disciplines
  • Gain confidence in your collective ability to innovate
  • Create the right kind of change, faster

Two day Design Thinking course

We also offer a more immersive 2 day course. This is designed to enable you and your colleagues to work together by looking at the things that could make an immediate impact on your business. We bring non-competing groups together which introduces the benefit of cross sector collaboration. If you feel the 2 day course would be of interest to you, drop us an email or click the link below and we’ll take it from there.

https://mailchi.mp/387364d68d21/kazpts669yinterestedinservicedesign

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Date and Time

Location

The Studio, Zip Cube

Hatton Garden

London

EC1N

United Kingdom

View Map

Refund Policy

No Refunds

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