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Working in conjunction with NHS England and NHS Improvment, PEN are delighted to annouce regional events:
In the West Midlands Region - 18th July - The Bond Company, 180-182 Fazeley Street, Digbeth, Birmingham, B5 5SE
Organisations presenting include
Bolton NHS FT - Integrated Staff & Patient Metrics
Healthy London Partnership - NHS Go - A Health App designed by Young People for Young People
Cambridgeshire Community Services NHS Trust - Beads of Courage: Making a Difference for each Child
West Leicestershire Clinical Commissioning Group - Designing Non-Urgent Patient Transport Services
Bradford Teaching Hospitals - Baby View - Neonatal Intensive Care Video Conferencing Project
Nottingham University Hospitals NHS Trust - Think Drink Project
In the East Midlands Region - 25th July - Doubletree by Hilton, Granta Place, Mill Lane, Cambridge, CB2 1RT
Organisations presenting include
Derby Teaching Hospitals NHS Foundation Trust - Making Your Moment Matter
Leicester City Clinical Commissioning Group - Engaging with Asylum Seekers and the Homeless to Commission a New Primary Care Service
Healthy London Partnership - NHS Go - A Health App designed by Young People for Young People
Cambridgeshire Community Services NHS Trust - Beads of Courage: Making a Difference for each Child
Virgin Healthcare - Working with Prisoners, Health and Prison Staff to Deliver Improved Experience for Prison Healthcare Patients
Bradford Teaching Hospitals - Baby View - Neonatal Intensive Care Video Conferencing Project
Nottingham University Hospitals NHS Trust - Think Drink Project
Imperial College - Practice Champions - Improving Child Health across North West London
These are a series of events where we plan to bring some of the excitement and best practice from this years National PEN Awards into the regions. Over each day we will be hearing from several of our regional winners and finalists who have used feedback and insight to drive improvment in healthcare to showcase their work, we will be hearing the latest news from the Insight & Feedback Team, and we will have the opportunity to network and discuss key themes arising from the presentations. This is a day focussed on sharing what is working well, learning from each other and having the opportunity to discuss your own challenges with like-minded professionals.
This event will be interest for people who are responsible for improving patient experience or managing measurement or insight, particularly in provider organisations or local commissioning. Further details on each day will be issued as they become available.
Outline Agenda - (Registration from 9am) 9:30pm - 4:30pm
Welcome and introductions
Setting the Scene – NHS England Insight & Feedback Team
Best Practice Presentations and Discussions – PENNA Winners and Finalists
Lunch
Best Practice Presentations and Discussions – PENNA Winners and Finalists
Action Planning and Reflection
Final Review
Close
There is no charge for attending. Refreshments and a light lunch will be provided.
Please hold the date in your diary – and let us know which event you’d like to attend above. Please select the date from the drop down menu at the top of the page which relates to the location you would like to attend and then select the number of tickets for that event location and complete the short form. Do let us know if your plans change so we can offer the place to someone else.
We know these will be popular events so please book your place soon to avoid disappointment.
If you have any questions please don’t hesitate to contact Helen or Gill on 01772 336639 or email helen@patientexpereincenetwork.org
The Patient Experience Network (PEN) and NHS England
The Patient Experience Network (PEN) is a ‘not for profit’ membership based network. An independent organisation that welcomes all involved in delivering the patient experience – with a commitment to continuously improve.
Our aim is to provide a valuable, practical resource/service for all healthcare organisations wishing to improve the patient experience. A key emphasis of the network is learning from each other and sharing best practice.
Share Insight for Improvement Events - Hosted by Patient Experience Network and NHS England
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