Working in conjunction with NHS England and NHS Improvment, PEN are delighted to annouce regional events:

In the West Midlands Region - 18th July - The Bond Company, 180-182 Fazeley Street, Digbeth, Birmingham, B5 5SE

Organisations presenting include

Bolton NHS FT - Integrated Staff & Patient Metrics

Healthy London Partnership - NHS Go - A Health App designed by Young People for Young People

Cambridgeshire Community Services NHS Trust - Beads of Courage: Making a Difference for each Child

West Leicestershire Clinical Commissioning Group - Designing Non-Urgent Patient Transport Services

Bradford Teaching Hospitals - Baby View - Neonatal Intensive Care Video Conferencing Project

Nottingham University Hospitals NHS Trust - Think Drink Project

In the East Midlands Region - 25th July - Doubletree by Hilton, Granta Place, Mill Lane, Cambridge, CB2 1RT

Organisations presenting include

Derby Teaching Hospitals NHS Foundation Trust - Making Your Moment Matter

Leicester City Clinical Commissioning Group - Engaging with Asylum Seekers and the Homeless to Commission a New Primary Care Service

Healthy London Partnership - NHS Go - A Health App designed by Young People for Young People

Cambridgeshire Community Services NHS Trust - Beads of Courage: Making a Difference for each Child

Virgin Healthcare - Working with Prisoners, Health and Prison Staff to Deliver Improved Experience for Prison Healthcare Patients

Bradford Teaching Hospitals - Baby View - Neonatal Intensive Care Video Conferencing Project

Nottingham University Hospitals NHS Trust - Think Drink Project

Imperial College - Practice Champions - Improving Child Health across North West London

These are a series of events where we plan to bring some of the excitement and best practice from this years National PEN Awards into the regions. Over each day we will be hearing from several of our regional winners and finalists who have used feedback and insight to drive improvment in healthcare to showcase their work, we will be hearing the latest news from the Insight & Feedback Team, and we will have the opportunity to network and discuss key themes arising from the presentations. This is a day focussed on sharing what is working well, learning from each other and having the opportunity to discuss your own challenges with like-minded professionals.

This event will be interest for people who are responsible for improving patient experience or managing measurement or insight, particularly in provider organisations or local commissioning. Further details on each day will be issued as they become available.

Outline Agenda - (Registration from 9am) 9:30pm - 4:30pm

Welcome and introductions

Setting the Scene – NHS England Insight & Feedback Team

Best Practice Presentations and Discussions – PENNA Winners and Finalists

Lunch

Best Practice Presentations and Discussions – PENNA Winners and Finalists

Action Planning and Reflection

Final Review

Close

There is no charge for attending. Refreshments and a light lunch will be provided.

Please hold the date in your diary – and let us know which event you’d like to attend above. Please select the date from the drop down menu at the top of the page which relates to the location you would like to attend and then select the number of tickets for that event location and complete the short form. Do let us know if your plans change so we can offer the place to someone else.

We know these will be popular events so please book your place soon to avoid disappointment.

If you have any questions please don’t hesitate to contact Helen or Gill on 01772 336639 or email helen@patientexpereincenetwork.org