Every year, organisations and governments establish new ways – and sometimes tried and tested ways – of encouraging citizens to feedback on the services they are entitled to and ultimately hold them to account.

But whether it’s social audits, citizen monitoring, or something else, what are the different ways to sustain impact from these “citizen centred accountability” (CCA) mechanisms? Does sustainability mean we keep the mechanisms going for as long as possible? If so, what are the most promising strategies for doing this?

Integrity Action has been researching these questions over the last year, through interviews with practitioners, experts and academics, a literature review, and an online brainstorm. We will be sharing the key findings and showcasing examples in this online event.

Please join us if you are curious about:

• The funding models ranked best and worst by 70 experts – as well as the new ideas they shared
• How sustainability is about “falling into sync” with timings and cycles that already exist
• The sustainability blind spot in the social accountability literature
• “Phantom learning” – what is it and what can it tell us?

We will be joined by:

• Researchers: Andrew McDevitt and Dieter Zinnbauer, lead research consultants

• Case study: Soni Khanal, Accountability Lab Nepal – sharing her experience of embedding the CivActs model within local government

• Discussants: Zukiswa Kota, Public Service Accountability Monitor, Rhodes University; and Dr Kay Brown, formerly of South Africa’s National Treasury, speaking in an independent capacity on citizens’ participation relating to the Budget

• Moderator: Derek Thorne, Integrity Action

Please note, there may be a slight delay between registration and receipt of the Zoom email with the event link. Please also note that this webinar will be recorded.