Actions and Detail Panel
International SIG: Service Management: the Final Frontier
Thu 12 January 2017, 17:30 – 20:30 GMT
Working with academic, professional and trade and client organisations including the Copenhagen Institute of Futures Studies (CIFS), ISS has published its fifth and final service management research. Peter Ankerstjerne, CMO of ISS, will be presenting the results and conclusions.
Peter will share fascinating insights into the trends shaping the future of Service Management, conclusions drawn from a global survey of 1,495 FM experts and service professionals and a series of in-depth interviews with 12 subject matter experts in fields of Service Design, Service Management, and Facility Management.
We would like to thank Peter for his time and Arcadis for kindly hosting this event.