Interview with the Expert - Chip Bell
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Interview with the Expert - Chip Bell

Interview with the Expert - Chip Bell

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Jersey Business

31 The Parade

Jersey

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Chip Bell is considered a world-renowned authority on customer loyalty and service innovation. He has helped many Fortune 100 companies dramatically enhance their bottom lines and market reputation through innovative customer-centric strategies.

In this Webinar interview hosted by Claire Boscq Scott, Chip discusses why it is important to understand what your customer expects in order to deliver ‘Unique, Unexpected Experiences’

Agenda:

13.00: Arrive

13:15–13:35: Webinar interview with Chip Bell

13:35–14:00: Round table discussion of key points

14:00: Close

 

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Jersey Business

31 The Parade

Jersey

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