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Introduction: How to use the EFQM Excellence Model

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Birmingham

Birmingham

United Kingdom

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This workshop is the essential introduction to the EFQM Excellence Model. It is particularly relevant if you are responsible for leading organisation-wide improvement projects. It is also strongly recommended as preparation for the EFQM Assessor Training and the managing an EFQM Self-Assessment course.

The workshop will provide an overview of:

  • The history and structure of the Model
  • The Fundamental Concepts
  • The Criteria and RADAR
  • How to get started with the Model
  • Opportunities

Participants receive a complimentary copy of the EFQM Excellence Model 2013.

All members receive a number of workshop places FREE of charge as part of their membership package. Please call Heidi Lizzimore – or a member of our events team – to find out more on +44 (0)20 7654 5000 or email us.

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Birmingham

Birmingham

United Kingdom

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