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Introduction to Business Process Improvement

Cambridge Management Sciences Ltd.

Wednesday, 22 February 2017 at 09:00 - Thursday, 23 February 2017 at 17:00 (GMT)

Introduction to Business Process Improvement

Ticket Information

Ticket Type Sales End Price Fee VAT Quantity
Single Delegate
Includes 2 days training, documentation, lunch and refreshments.
27 Jan 2017 £775.00 £6.50 £156.30

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Event Details

The intensive two-day Introduction to Business Process Improvement training course provides a structured approach to modelling, analysing and improving business processes to provide a solid foundation for using Business Process Management to support a lean, competitive, successful organisation focussed on delivering customer value.

The training is based on proven principles, methods and tools that are applied to problem-solving exercises, industry cases and examples drawn from the participants’ experience.  Thinking about your business in process terms can be very helpful in improving customer service (both internal and external), product quality and business efficiency.

  • Identify the relevant processes for your business

  • Learn how to use process maps to identify and understand process barriers

  • Develop a basic ability to improve the effectiveness of your business

  • Start to build an organisation that has more focus on customer value

  • Understand how to reduce wasted cost, effort and resource

Business Process Management offers a thorough way of aligning your people, processes and systems with the strategy of your organisation and the requirements of your markets and customers.

Is your company, division or department a consistent, smooth-running operation characterised by order, discipline and continuous growth? If not, improving your internal processes might be a worthwhile investment of your time.


  • Process mapping and redesign overview

  • Mapping and quantifying the current process

  • Syndicate process mapping exercises


  • Feedback and review from syndicate team exercises

  • Designing a better process Implementing and managing the new process

  • Review and summary

Do you have questions about Introduction to Business Process Improvement? Contact Cambridge Management Sciences Ltd.

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When & Where

St John's Innovation Centre
Cowley Road
CB4 0WS Cambridge
United Kingdom

Wednesday, 22 February 2017 at 09:00 - Thursday, 23 February 2017 at 17:00 (GMT)

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Cambridge Management Sciences Ltd.

Our learning and development services increase the effectiveness of organisations by using proven evidence-based methods that turn strategy into results.

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Introduction to Business Process Improvement
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