£613.51 – £776.34

Introduction to Business Process Management (BPM)

Event Information

Share this event

Date and Time

Location

Location

St John's Innovation Centre

Cowley Road

Cambridge

CB4 0WS

United Kingdom

View Map

Event description

Description

The intensive two-day Introduction to BPM (Business Process Management) training course provides a structured approach to modelling, analysing and improving business processes that will provide a solid foundation for a lean, competitive, successful organisation focussed on delivering customer value.

The training is based on proven principles, methods and tools that are applied to problem-solving exercises, industry cases and examples drawn from the participants’ experience. Thinking about your business in process terms can be very helpful in improving customer service (both internal and external), product quality and business efficiency.

  • Identify the relevant processes for your business

  • Learn how to use process maps to identify and understand process barriers

  • Develop a basic ability to improve the effectiveness of your business

  • Start to build an organisation that has more focus on customer value

  • Understand how to reduce wasted cost, effort and resource

Business Process Management offers a thorough way of aligning your people, processes and systems with the strategy of your organisation and the requirements of your markets and customers.

Is your company, division or department a consistent, smooth-running operation characterised by order, discipline and continuous growth? If not, improving your internal processes might be a worthwhile investment of your time.

DAY 1

  • Process mapping and redesign overview

  • Business Process Management tools and techniques

  • Mapping and analysing a current process

  • Syndicate process mapping exercises

DAY 2

  • Feedback and review from syndicate team exercises

  • Designing a better process

  • Implementing and managing the new process

  • Review and summary

Share with friends

Date and Time

Location

St John's Innovation Centre

Cowley Road

Cambridge

CB4 0WS

United Kingdom

View Map

Save This Event

Event Saved