Introduction to Dynamics 365 for Sales

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Microsoft Dynamics 365 for Sales forms part of the Dynamics 365 suite of applications, built to support your business processes.
Go beyond sales management software by bringing digital intelligence into each deal to better predict your customer’s needs—and deliver the personal attention that builds relationships and revenue.

Grow your business

Increase revenue while reducing acquisition cost using intelligent insights, sales CRM, and business processes.

Stay focused

Reduce distractions and know where to prioritise to maximise performance in fast-paced sales environments.

Win faster

Work smarter, be more productive, and collaborate through sales management software.


The agenda includes:

- Internal/External activity creation and tracking in CRM

- Outlook and Office integrations

- Customer Relationship Management

- Sales automation process from Lead to Opportunity, Quote, Order & Invoice

- Reporting and analytics

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