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Introduction to Facilitation Skills

engaging together

Friday, September 2, 2011 from 9:00 AM to 5:00 PM (BST)

Introduction to Facilitation Skills

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Introduction to Facilitation Skills 2 Tickets Ended Free  

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Do you chair or organise meetings and wish more people would speak at them?
Do you organise events to get views and ideas from people?

Facilitation is about processes that help a group to do its work and minimise the problems people have working together. This is a one day introduction course for beginners.

The course will help you to develop a basic understanding of facilitation skills. We will encourage a relaxed and friendly atmosphere and you will have a chance to practise facilitating.

During the session you will:

• find out what facilitation is, and why it is different to training and chairing
• identify what skills, attributes and behaviours make a good facilitator
• learn about and try out some basic facilitation tools and techniques
• plan a facilitated session
• find out how to overcome some common problems when facilitating groups

 Your trainer: Lorna Prescott, Senior Development Officer, Dudley CVS

Lorna Prescott has worked in the voluntary and community sector in Dudley since 1997. Lorna has worked for Dosti since 2001. During that time she has facilitated a range of participative meetings, activities and events. Lorna’s job requires her to work both with representatives, staff and volunteers in the voluntary, community and faith sector and with senior staff from public and voluntary sector agencies. Lorna has planned and delivered a range of sessions to encourage their involvement in various activities, including visioning workshops, consultation workshops, participatory workshops, networking events and conferences. Lorna has been trained in Participatory Appraisal and Facilitation Skills, and is a trained Take Part Learning Programme, Voice and Echo facilitator. She has an Advanced Award in Facilitation Skills accredited by the Institute of Leadership and Management.

Cost and access

engaging together training is offered free of charge to people working or volunteering in Dudley Borough. (This training session is costed at £100 per person.) You can read more about our training at

We use venues which are fully accessible and we will try to meet other access requirements that you tell us about when you register.

Feedback from previous participants on this course:

“Lots of practical ideas”      “Common problems solved by techniques used”

“Was very interesting, a very enjoyable training day”

“Good activities, made you think”

“Well planned”        “Well structured”       “Excellent trainer”


Have questions about Introduction to Facilitation Skills? Contact engaging together
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Friday, September 2, 2011 from 9:00 AM to 5:00 PM (BST)

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engaging together

We are a group of officers from different organisations; Dudley CVS, Dudley Council and Public Health and Dudley Clinical Commissioning Group.

We know that community engagement isn’t easy

We know that because it’s something we do in our roles, and some of us also manage people who work with communities.

Organisations want communities, groups and individuals to know about their services, be involved in decisions to shape or improve services, perhaps even deliver services together. Community engagement is still high on the agenda for most organisations and partnerships. 

We know that free training and support is important and  can make a difference

Over the last four years we have developed 12 different training courses and delivered them to nearly 400 officers and volunteers. We also host Community Engagement Network events three times a year, nearly 300 people have taken part in these so far. Feedback and evaluation from these activities highlight the value of bringing people together from different teams and organisations, the importance of developing confidence by learning how to do practical things and by reflecting on practice.

We estimate that we have helped organisations in Dudley to save over £30,000 in training costs by investing our own time in delivering support.

No-one asked us to do this

We develop and deliver this training and support because we found out during some research that many officers and volunteers aren’t confident about their community engagement skills and can find the prospect of engagement quite scary. Often people don’t know who else is doing related or similar work.

We are:

Lorna Prescott. Senior Development Officer at Dudley CVS
Jody Pritchard, Public Health Programme Manager at The Office of Public Health
Donna Roberts, Research & Intelligence Officer at Dudley Council, seconded to Dudley CVS
Helen Ashford, Community Engagement Advisor, Dudley Clinical Commissioning Group
Nicki Burrows, Children’s Development Officer at Dudley CVS
Kat Lafferty, Community Safety Team at Dudley Council

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