This unique 1-day distance-learning course is delivered via Zoom by our expert trainers in a format designed to maximise learning retention and application of knowledge. You'll learn to:

• Understand the concept of Systems Thinking and Models of Safety – looking beyond the individual and the flawed concept of ‘Human Error’
• Gain an introduction to Human Capabilities & Limitations & how those influence quality and safety of care – how humans can be Heroes and Hazards
• Be able to unpick the nature of human fallibility and why practice does not always make perfect
• Have the knowledge to proactively contribute to the safety culture in your organisation
• Be able to recognise error-provoking conditions and influence your systems of work
• Understand the relationship between stress and performance/risk of error
• Take away a tangible model for understanding the relationship between our physiological needs and performance – do we set ourselves up to fail?
• Understand strategies to optimise High-Performance Teamworking with ad hoc teams

Evidence-based, utilising cutting edge safety & performance science this course is suitable for all Healthcare Professionals, both clinical and non-clinical; it is applicable to all departments and Multi-disciplinary teams.

Accredited by Chartered Institute of Ergonomics & Human Factors, you'll take part in interactive actitvities and leave with practical tools to take away.