Introduction to inclusive design and care-led approaches

Developed and run by the Money Advice Trust in partnership with Nile.

Date and time

Wed, 23 Jul 2025 01:00 - 04:00 PDT

Location

Online

Refund Policy

Refunds up to 7 days before event

About this event

  • Event lasts 3 hours


Course Outline


Course Outcomes:


  • Intersectionality, responsibility, inclusion beyond consumer duty and how inclusion is not designing for all
  • Explore inclusivity in practice, in process, in systems and in governance within organisations through examples
  • Research recruitment, scoping, continuous improvement, training and assessment tools
  • Help identity ways your organisation can research and design more inclusively
  • Reflection exercise to identify areas to address, based on examples shared
  • Help individuals think of inclusion as a connected organisational system


Who is it for?

Product design and marketing teams, vulnerability specialists or anyone whose role involves championing the needs of customers in vulnerable circumstances.


Organised by

£299