£22 – £27

Introduction to Managing Workplace Conflict

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Activate, Reading College

Kings Road Campus

Reading

RG1 4HJ

United Kingdom

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Workplace conflict is inevitable and takes many forms, from subtle, passive-aggressive undermining through a whole spectrum of behaviours right up to blazing rows or even physical confrontation. How well is conflict managed where you work? When you spot an issue do your managers:

  1. roll their sleeves up and tackle it head on; or
  2. fudge it in some way by making a ‘quick fix’ without really resolving the underlying problem; or
  3. avoid dealing with it, hoping the problem will resolve itself?

Whichever approach they take, the chances are that they still feel they could do better and should try to find more effective resolutions. When conflict is managed better it brings with it a whole host of benefits such as:

  • Improved staff retention
  • Fewer formal processes such as grievances and disciplinaries
  • Improved engagement and productivity

At Mediation Rescue we specialise in managing workplace conflict, whether by mediating or facilitating the resolution of existing issues, providing conflict coaching or by training managers and staff to take a more positive and effective approach to dealing with issues as soon as they arise. This training can equip people to engage in the difficult conversations that so often fail to take place at the right time and then lead to conflict developing or getting worse.

Our Introduction to Managing Workplace Conflict workshop will help participants to start learning or to brush up on some core skills. These are skills that people find invaluable in every aspect of life and not just at work.

This lively and interactive workshop will be run by some of our specialist mediators and will also include speakers from Activate, CIPD and the GMB Union.


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Date and Time

Location

Activate, Reading College

Kings Road Campus

Reading

RG1 4HJ

United Kingdom

View Map

Refund Policy

Contact the organiser to request a refund.

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