Introduction to Welfare Benefits (one day course)

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Online event

Event description
A whole-day interactive course for advisers with little or no experience of Welfare Benefits Advice. Or a great back-to-basics refresher.

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Course Tutor: Gill Ormond

By the end of the course delegates will be able to:

  • understand the underlying framework of the benefits system
  • recognise the differences between contributory, non- contributory and means tested benefits
  • identify which suite of benefits might be claimed by a range of client groups
  • recognise the principles of entitlement to Universal Credit and explain its main features.
  • help clients understand how help with Housing Costs and Housing Benefit are calculated
  • identify where disability and carer benefits may be claimed

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Online event

Organiser Citizens Advice Hampshire Training

Organiser of Introduction to Welfare Benefits (one day course)

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