IT Service Helpdesk & Technical Support Job Ready Programme

"Launch your career as an IT Service Helpdesk Technician and earn up to £35,000 per year!"

The UK’s IT sector is booming, with over 3.5 MILLION people employed in the industry. The demand for skilled IT professionals, particularly in IT service helpdesk and technical support roles, is growing at an exponential rate. As reports suggest, there’s never been a better time to dive into this field. The IT Service Helpdesk & Technical Support Job Ready Programme with Career Guidance is designed to help you gain the necessary skills and certifications needed to succeed.

This programme offers 30 in-depth courses, from IT service helpdesk basics and Windows troubleshooting to advanced networking and cybersecurity. You’ll learn essential topics like CompTIA certifications, penetration testing, cloud computing, and Linux security, giving you the skills to navigate today’s tech landscape. The course ensures you’re ready for the diverse roles within IT support, security, and system administration.

Take the leap into a thriving industry with the IT Service Helpdesk & Technical Support Job Ready Programme. Enrol now to gain the certifications, skills, and guidance that will help you land a job and advance in the IT sector. Your future in IT starts here!

What We Provide?

• Comprehensive Access: Lifetime access to over 3,000+ courses.
• Specialised Training: 30 industry-standard core courses + 10 career support courses.
• Professional Development: Training for CV enhancement, portfolio building, and networking.
• Career Coaching: Complete job readiness and coaching sessions.
• 24/7 Support: Constant tutor support and consultations.
• Certifications: Free CPD Accredited Diploma, a QLS Endorsed Certificate, and course-specific certificates.
• Free Extras: Enrolment letter and digital student ID card.
• Free Resource: Access to our eBook Library

IT Service Helpdesk & Technical Support Current Job Opportunities (in UK)

• Reed: Currently 5,458 IT Service Helpdesk & Technical Support Jobs
• LinkedIn: Currently 2,000 Job Openings in IT Service Helpdesk & Technical Support in the United Kingdom
• Indeed: 300 Jobs Available in the IT Service Helpdesk & Technical Support Sector

Core IT Service Helpdesk & Technical Support Courses in this Programme:

• ➽ Course 01: IT Service Helpdesk & Technical Support
• ➽ Course 02: Complete Windows 10 Troubleshooting for IT HelpDesk
• ➽ Course 03: Essential IT Skills Level 2
• ➽ Course 04: CompTIA IT Fundamentals ITF+ (FCO-U61)
• ➽ Course 05: CompTIA A+ (220-1001)
• ➽ Course 06: CompTIA A+ (220-1002)
• ➽ Course 07: CompTIA Network+ Certification (N10-007)
• ➽ Course 08: Cyber Security Awareness Training
• ➽ Course 09: Cyber Security Incident Handling and Incident Response
• ➽ Course 10: Cyber Security Law Training
• ➽ Course 11: CompTIA Security+ (SY0-601)
• ➽ Course 12: CompTIA PenTest+ (Ethical Hacking)
• ➽ Course 13: CompTIA CySA+ Cybersecurity Analyst (CS0-002)
• ➽ Course 14: Network Security
• ➽ Course 15: Linux Security and Hardening
• ➽ Course 16: Internet of Things Security
• ➽ Course 17: CPTE – Certified Penetration Testing Engineer
• ➽ Course 18: Web Application Penetration Testing
• ➽ Course 19: Mile2 Certified Penetration Testing Consultant (CPTC)
• ➽ Course 20: Penetration Testing with OWASP ZAP
• ➽ Course 21: CompTIA PenTest+ (Ethical Hacking)
• ➽ Course 22: IT Administration and Networking
• ➽ Course 23: Linux Shell Scripting
• ➽ Course 24: Linux File System
• ➽ Course 25: Computer Programming
• ➽ Course 26: Computer Science With Python
• ➽ Course 27: Understanding Data Protection and Data Security
• ➽ Course 28: WordPress Security Mastery
• ➽ Course 29: Basics of Network Security
• ➽ Course 30: Cloud Computing / CompTIA Cloud+ (CV0-002)

Essential Career Support Training:

• ➽ Course 01: CV Writing and Job Searching
• ➽ Course 02: Public Speaking and Presentation Skill Course
• ➽ Course 03: Interview Skills: Ace the Interview
• ➽ Course 04: How to Create a Professional LinkedIn Profile
• ➽ Course 05: Master Yourself in Talking with Strangers
• ➽ Course 06: Principles of Motivational Interviewing
• ➽ Course 07: 11 Essential Career Soft Skills
• ➽ Course 08: The Secrets of Body Language
• ➽ Course 09: Goal Setting Masterclass
• ➽ Course 10: Effective Communication Skills

Certificates

CPD Accredited e-Certificate

Digital certificate - Included

CPD Accredited Framed (Hardcopy) Certificate

Hard copy certificate - Included

Enrolment Letter

Digital certificate - Included

QLS Endorsed Certificate

Hard copy certificate - Included

Student ID Card

Digital certificate - Included

Who is this course for?

This IT Service Helpdesk & Technical Support Course is ideal for:

• Job Seekers: Needing guidance on CV writing, interviews, and career planning.
• Aspiring Professionals: Looking to enhance their knowledge in the industry.
• Career Changers: Seeking to transition into IT Service Helpdesk & Technical Support roles.
• Professionals: Wanting to upskill or advance in their current field.
• Anyone: Interested in building a strong foundation for a successful career in IT Service Helpdesk & Technical Support.

Requirements

• Device: A computer, tablet, or smartphone with internet access.
• Time Commitment: Flexible learning, but we recommend dedicating 5 hours per week.
• Motivation: A willingness to learn and apply new skills.
• No Prior Experience Needed: Suitable for beginners and experienced learners alike.

Career path

After completing this IT Service Helpdesk & Technical Support Course, you will have a variety of careers to choose from. The following job sectors are available:

• IT Support Specialist – £25,000 to £40,000
• Helpdesk Technician – £22,000 to £35,000
• Technical Support Engineer – £30,000 to £50,000
• IT Service Desk Analyst – £26,000 to £42,000
• Desktop Support Engineer – £28,000 to £45,000

For further details, please follow this link:

https://uk.hfonline.org/course/service-helpdesk-technical-support/