IT Support Assistant: 11in1 Premium Online Courses Bundle

This IT Support Assistant 11in1 online bundle offers a structured path for learners eager to sharpen their knowledge across essential IT tools and support functions. From Outlook, Excel and PowerPoint to network engineering and cyber security basics, this course will help you stay organised and well-informed.

Additional modules cover GDPR, HR, telephone etiquette, project tasks, and time management — providing the essential theory for those supporting busy technical environments. Each module is thoughtfully arranged to ensure your learning journey is as smooth as your next IT upgrade.

Learning Outcomes:

• Understand core functions of Outlook, Excel and MS Word confidently.
• Learn key network engineering principles for support environments.
• Gain awareness of GDPR rules relevant to IT assistant roles.
• Discover effective time management within IT support contexts.
• Improve telephone etiquette and communication for support work.
• Explore basic cyber security concepts for IT administrative tasks.

Who is this Course For:

• Aspiring IT support assistants wanting stronger technical knowledge.
• Office staff supporting IT teams in administrative duties.
• Individuals needing better understanding of GDPR principles.
• Customer service agents working in technical support settings.
• Staff aiming to sharpen Outlook and Excel capabilities.
• Employees wishing to improve telephone etiquette in IT roles.
• Those looking to manage time more effectively in IT tasks.
• Learners interested in network engineering foundations.

Career Path:

• IT Support Assistant — £27,000 average UK salary
• Network Support Technician — £30,000 average UK salary
• Administrative IT Assistant — £26,000 average UK salary
• GDPR Support Officer — £28,000 average UK salary
• Technical Helpdesk Coordinator — £27,000 average UK salary
• Junior Cyber Security Support — £29,000 average UK salary