IT Support & Networking Starter: Maintenance, Admin & Cloud Skills

This course introduces learners to the core functions of IT support, networking assistance, and cloud-based system administration used in today’s workplaces. It focuses on how business technology is maintained, supported, and managed to ensure reliable daily operations. The programme is suitable for beginners, aspiring IT professionals, and individuals seeking structured technical knowledge.

Learners will develop practical understanding of computer maintenance, operating system troubleshooting, and basic network administration tasks. The course also explores cloud computing fundamentals, data protection responsibilities, and confidentiality requirements essential for working with digital systems. Emphasis is placed on safe technology use, regulatory awareness, and professional support practices within organisational environments.

By completing this programme, learners will be prepared to assist users, maintain systems, and support cloud-enabled infrastructure. Enrol now to gain essential IT support and networking skills and begin your journey into a growing technology-driven career sector. This course also provides a strong foundation for advanced IT, networking, and cloud certifications.

Courses Included in this IT Support & Networking Starter: Maintenance, Admin & Cloud Skills Bundle

• Course 01: Computer Maintenance Specialist Training
• Course 02: IT Administration and Networking
• Course 03: Cloud Computing / CompTIA Cloud+ (CV0-002)
• Course 04: Certificate in Computer Operating System and Troubleshooting
• Course 05: Data Protection Assistant
• Course 06: Workplace Confidentiality
• Course 07: Display Screen Equipment (DSE)

What You Will Learn

• Maintain computer hardware using safe preventative maintenance procedures techniques
• Troubleshoot operating system faults performance issues and user access problems
• Support IT administration networking tasks within business technology environments
• Understand cloud computing models services responsibilities and deployment fundamentals
• Apply data protection principles when handling storing accessing sensitive information
• Maintain workplace confidentiality following organisational legal and ethical standards
• Identify display screen equipment risks and promote ergonomic working practices
• Provide effective IT support through communication documentation and user guidance

Who Should Take This Course

• Beginners seeking entry-level IT support and networking career pathways
• Career changers transitioning into information technology support roles
• Office staff responsible for maintaining workplace computer systems
• Students interested in cloud computing and IT infrastructure fundamentals
• Small business owners managing internal technology operations securely
• Graduates preparing for junior IT support technician positions
• Professionals handling data systems requiring confidentiality compliance awareness
• Anyone wanting practical skills to maintain troubleshoot computer systems

Career Path 

• IT Support Technician (£21,000 – £30,000)
• Service Desk Analyst (£22,000 – £32,000)
• Network Support Assistant (£24,000 – £36,000)
• Junior Systems Administrator (£28,000 – £42,000)
• Cloud Support Associate (£30,000 – £45,000)
• IT Operations Coordinator (£26,000 – £40,000)

Course Format

• Short, easy-to-follow video lessons
• Step-by-step tutorials
• Quizzes and practical exercises
• Downloadable resources: templates, worksheets, and cheat sheets
• Project-based learning for hands-on experience

  Certificate

After successfully completing the final assessment, you will receive a CPD-accredited Certificate of Achievement.The PDF certificate is completely FREE and will be sent to you immediately via email.If you prefer a printed hard copy, you can order one for £15.99, which will be delivered to your doorstep by post.