This 2-day course is ideal for those new to IT vendor management who need a grasp of the issues but who also need to acquire an understanding of the subject matter within the context of IT service planning and wider IT Service Management.
This course is based upon the pooled expertise of AiM vendor management practitioners who have managed relationships in major organisations. You will learn not only about the subject matter, but hints and tips that will be useful in successful IT vendor management. The course has a number of interactive sessions throughout to put learnings to the test.
The 2 day course is structured as follows:
- IT service planning
- Contract types
- Commercial evaluations
- Value for money
- Contract change
- Contract manager role profile
- Service delivery and management
- Service manager role profile
- IT service models
- Relationship management
- Relationship manager role profile
The cost of the course is £1,080 VAT-inclusive per person, including lunch and refreshments.
What do I bring with me?
Please bring along your booking information and ticket.
What are my transport/parking options getting to the event?
No parking available at the venue. We strongly recommend to use public transport. The venue is close to City Thameslink, Blackfriars and Temple Stations.
Where can I contact the organiser with any questions?
If you have any questions about the course, please email us at firstname.lastname@example.org or call +44 (0) 8448 040 653.
Is my booking refundable or transferrable?
We do not give refunds but if you cannot make the day we can transfer your booking to another event/day.