ITAM for Service Desk & Support Teams | Virtual Training

• Grasp the essentials of IT Asset Management.
• Develop and implement effective ITAM policies.
• Establish and maintain a robust ITAM program.
• Conduct thorough IT asset inventory and discovery.
• Track and monitor IT assets efficiently.
• Navigate IT asset procurement and deployment processes.
• Ensure IT asset maintenance and support.

Course Overview

Course link: IT Asset Management

In an era where IT assets form the backbone of nearly every organization, effective management of these assets is critical. “IT Asset Management” is a comprehensive course designed to provide you with the knowledge and skills needed to manage IT assets efficiently and align ITAM with business objectives.

The course starts with “Introduction to ITAM,” where you’ll learn the foundational concepts and importance of IT Asset Management. “ITAM Policies and IT Management” follows, guiding you through the creation and implementation of policies that govern asset management in an IT environment.

“Setting up an ITAM Program” offers practical steps to establish a successful ITAM program within your organization. “IT Asset Inventory and Discovery” and “IT Asset Tracking and Monitoring” delve into the operational aspects, teaching you how to keep an accurate inventory of assets and monitor their performance and usage.

“IT Asset Procurement and Deployment” covers the lifecycle of acquiring and implementing IT assets, while “IT Asset Maintenance and Support” ensures you understand how to maintain these assets over time.

Security and compliance are crucial, and “IT Asset Security and Compliance” addresses these aspects, ensuring you are equipped to protect assets against security threats and adhere to regulatory requirements.

“IT Asset Management Planning and Strategy” shifts focus to the strategic side, where you will learn how to align ITAM with broader business strategies for optimal efficiency and effectiveness.