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ITIL® v3 Foundation in Peterborough

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Peterborough

Peterborough

United Kingdom

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Description

The 2-day ITIL® v3 Foundation course is offered to delegates who aim at acquiring a general awareness of the key elements, concepts and terms used in the ITIL® service lifecycle and achieving the ITIL® v3 Foundation certification.

Course Outline

  • Area 1: Service Management as a Practice
  • Area 2: ITIL® Service Lifecycle
  • Area 3: Generic Concepts and Definitions
  • Area 4: Key Principles and Models
  • Area 5: Processes
  • Area 6: Functions, Roles, Technology and Architecture
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Peterborough

Peterborough

United Kingdom

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Refund Policy

No Refunds

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