Question 1

How long does the show last?

Accepted Answer

The show is 2 hours, including an interval.

Question 2

Does the venue have parking?

Accepted Answer

The hotel has a paid car park, and three public car parks are next to the hotel.

Question 3

Do carers have to buy a ticket?

Accepted Answer

Carers' tickets are complimentary but must show proof to accompany the ticket holder.

Question 4

Do I need to pay for a ticket if my child is under two years old?

Accepted Answer

No, but they must sit on the lap of the ticket holder.

Question 5

Does the venue have refreshments available?

Accepted Answer

Yes, the theatre has a bar serving various cold and hot drinks with snacks. The main hotel bar serves hot food.

Question 6

Can I purchase merchandise at the theatre?

Accepted Answer

Yes, you will be able to purchase merchandise and souvenirs.

Question 7

Does the show have any special effects or flashing lights?

Accepted Answer

Yes, there will be special effects and flashing lights during the performance.

Question 8

If I have to cancel my ticket, will I get a refund?

Accepted Answer

We have a no-refund policy for all performances.

Question 9

Are all the tickets for the performances the same price?

Accepted Answer

We have different ticket prices depending on where you would like to be seated, and there are also off-peak, standard and peak performances.

Question 10

Do I have to print my ticket?

Accepted Answer

Tickets will be scanned at the entrance of the theatre, so please ensure you have your E-tickets or a printed copy.

Question 11

Is the event wheelchair accessible?

Accepted Answer

Yes, the show is wheelchair accessible, with wheelchair tickets available.

Jack And The Beanstalk: Preview Show!

Overview