Jupiter Artland, West Lothian

Privacy

To use the eventbrite system you need to book and pay online, you can do this from a computer, a smartphone or a tablet.

If you would prefer to do this with help from a member of our staff, or if you would like to make a 'paper form' booking please contact your local CLLE office.

How your personal Information is used by Communities Lifelong Learning and Employability

Here at Midlothian Council, we take your privacy seriously. Under the Data Protection Act 2018, you have a right to know how we collect, use and share your personal data.

This privacy notice explains the information we need in order to deliver our programmes, record attendance, equality information, participation, progression and impact, comply with local and nationally funded programmes. This activity is part of the Education service provided by Midlothian Council. More information about the Education privacy notice.

Our Privacy Promise

We promise to collect, process, store and share your data safely and securely.

If you have any problems at all in making a booking please email us:

cll@midlothian.gov.uk

FAQs

Are there ID or minimum age requirements to enter the event?

ID is required if you have booked a discounted rate ticket. We will need proof of age or proof of receipt on benefits.

There is not set minimum age to attend our classes - but anyone must be able to fully engage with the content of the class and we recommend children under 16 only attend classes when they are coming with an adult who is also taking part in the class.

What's the refund policy?

Refunds are available up to 1 week before the start of the programme.

Do I have to bring my printed ticket to the event?

It is useful to have EITHER an e ticket or a print out to confirm a place, but we will have a full list of the people who have booked and paid, so any form of ID will usually suffice.

Can I update my registration information?

Yes, you are free to change your information, however if your booking ends up changing price, please contact us for help.

Is my registration fee or ticket transferrable?

Yes, but please contact us if the person you want to transfer your booking to is not in the same price bracket as you are.

Is it ok if the name on my ticket or registration doesn't match the person who attends?

Please contact us before the class to arrange a ticket transfer.

How can I contact the organiser with any questions?

Email: cll@midlothian.gov.uk