Key Performance Indicators: A Practical Outline for Contracting Authorities

EVENT DETAILS

Timings: 10:00am - 12:00pm

*Kindly note that this event will not be recorded. As places are limited, registrations will be accepted on a first-come, first-served basis.

Key Performance Indicators (KPIs) are critical for driving performance, accountability, and value in contracts. This practical course will demystify KPIs, explain their role under the Procurement Act 2023, and help you apply them effectively in your organisation.

In this session, you will learn:

• How to set effective KPIs.
• The new rules for KPIs under the Procurement Act 2023.
• What KPIs can measure – and how to choose the right ones.
• The difference between leading and lagging indicators.
• How KPIs interact with T&Cs, SLAs, and wider contract frameworks.
• The impact of failure or non-performance.

Who should attend?
This course is suitable for all members, whether or not you are currently working within a contracting authority.

About the Tutor – Mohamed Hans
The course will be delivered by Mohamed Hans, Manager of the CIPFA Procurement Network, one of the UK’s largest practitioner networks. Mohamed is an experienced commercial lawyer with over 25 years of expertise in procurement practice and legislation. He has supported numerous public bodies, acts as a specialist advisor, trainer, and consultant, and is regularly invited to speak at conferences in the UK and internationally. His in-depth knowledge of procurement law and practice, coupled with his hands-on training experience, ensures that participants will gain both practical tools and legal context to confidently apply KPIs in their work.

REGISTRATION INSTRUCTIONS

This webinar is free for SUPC members only. Please note that, places are limited and will be allocated on a first-come, first-served basis.

Registrations close at 12 pm on Wednesday 3 December 2025. Please 'REGISTER' above to secure your place. Joining instructions will be sent by email closer to the event.

For assistance, please contact marketing@sums.ac.uk