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Kirkleatham Museum Visit

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Kirkleatham Museum

Kirkleatham

Redcar

TS10 5NW

United Kingdom

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We are excited to welcome you back and we want to make your visit as safe and enjoyable as possible!

About this Event

Our museum openings will be phased:

• Opening hours will be; Tuesday to Sunday, 10 -4pm.

• We are admitting fewer people into the venue so we can provide enough space for social distancing. This means we would like you to book your visit in advance. If you don't book, you may have to queue outside the venue until the number of visitors in the building has reduced.

To ensure we can maintain social distancing and to help us make your visit safe and enjoyable it is important that as many people as possible book tickets in advance.

• If you do not book tickets in advance you will need to wait until a member of staff has made sure the number of people in the building is at a safe level before you can be admitted, or you may be asked to book while you wait and come back at the next available time slot, you should be aware that this may be later in the week.

• You’ll need to choose a timeslot.

• The timeslot is for your arrival time only and the length of time you can stay will be made clear during the booking process and on your ticket.

• Every week we will release new bookings for visits the following week. You can book up to midnight the day before you’d like to visit.

• Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.

• Sunday’s will remain our quiet time for visitors with additional needs

When you arrive

• Please arrive within 10 minutes of the start time of your ticket. You may need to queue for a short time while tickets are checked, and we take additional Track and Trace information. Sadly, if you arrive late, we will not be able to guarantee you immediate entry. Entry will be at the discretion of our staff based on the number of people already in the building.

• To maintain social distancing, please do not pass your phone or printed tickets to our staff. You may be asked for your name and booking number.

• Please have your ticket ready to show our staff either on your phone or a printed copy.

• Our visitors are the heart of our museum and we want you to enjoy our venue safely. In order to help reduce the risk of a local outbreak of coronavirus we are taking contact details of visitors, as well as recording the time of entering our venue. In line with guidance issued by the government, we will keep your details for 21 days. We will only share them with NHS Test and Trace, if asked, in the event of a fellow visitor testing positive for coronavirus. Your cooperation in helping us to keep our visitors, staff and the wider community safe is greatly appreciated.

During your visit

• Please follow government advice around social distancing when you visit and in most areas within the museum you will be asked to follow a one-way route, unless otherwise stated. Any children in your group must be supervised at all times.

• Please read the new signs providing guidance and our staff and volunteers will also be happy to help you adjust to the new way of visiting.

• Our staff will greet you at a distance.

• You are welcome to bring your own food and drink to enjoy within our grounds making use of our picnic areas. Unfortunately, you are not able to bring food and drink into our museum.

• If possible, please use contactless payment when visiting.

• We encourage you to use the hand sanitizers around the venue.

• We continue to follow government guidelines, therefore from the 8th of August for all our staff and visitors it will be mandatory to wear face masks, while in the Museum. Until then we will encourage visitors to do so.

• We have increased cleaning in all public areas of the building and especially in areas of high contact.

• If you have any of the symptoms of coronavirus, or if you have been in contact with anyone that has the virus in the last 14 days, please don’t visit.

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Kirkleatham Museum

Kirkleatham

Redcar

TS10 5NW

United Kingdom

View Map

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