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Location

Location

Museum of Cannock Chase

Conference Room

Valley Road

Hednesford

WS12 1TD

United Kingdom

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Event description

Description

Knowing & Attracting Customers - Masterclass

Knowing your Customer

Create your customer profile/profiles - You will learn how to catagorise your customers and understand their needs from your venue

  • Position your offer to appeal - make sure you are targetting the righy customer with the right message

  • Communicate effectively - Is the media you use to message your customer the one they will look at

  • Follow up - Are your assumptions correct? do you need to charge the way and what you communicate?

  • Ask for testimonials - The importance of review sites

Top 3 Benefits of Attending:

  • Develop a profile for each of your customers

  • Learn how to communicate with all your customers

  • Understand how to work effectively with review sites

Pre-requisites:

There are no pre-requisites for attending this workshop.

Follow on courses:

There are no specific follow-on courses.

Who should attend?

This workshop has been created for business owners, sales/marketing managers, and higher management team members.

Agenda:

09.15 - 09.30 - Arrival and registration

09.30 - 15.30 - Masterclass


Please note - lunch is provided on the Mastercass, if you have any dietary requirements please email this at your earliest convenience to tourism@winningmoves.com.

Directions:


Event Terms:

Support under the Destination Staffordshire Support for Tourism Businesses programme is only available to Staffordshire based tourism SME’s and therefore Destination Staffordshire have the right to cancel events at anytime if we do not receive sufficient quantities of Staffordshire businesses attending.


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Date and Time

Location

Museum of Cannock Chase

Conference Room

Valley Road

Hednesford

WS12 1TD

United Kingdom

View Map

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