Learn how to optimise your customer journeys and improve your customer experience in this hands-on Lab!In this Digital Boost x NatWest Lab, you will work in small groups to:🎨 Understand the 4 key stages of the customer journey🎨 Learn from real-life examples to deepen your understanding of the customer journey🎨 Review your current customer journey and identify key areas that need to be optimisedAs this is an interactive session, cameras and mics are essential so that you can work together in virtual breakout groups 📸 🎤This Digital Skills lab is sponsored by NatWest Group.
