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Lasa 'Hour of Technology Service' Online


Wednesday, January 26, 2011 from 10:00 AM to 11:00 AM (GMT)

Lasa 'Hour of Technology Service' Online

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When: 10-11am Weds 26 January 2011


The Lasa ICT Knowledgebase is celebrating its 10th anniversary this month, and to mark the occasion we’re excited to bring you our first ‘technology hour of service’ via Twitter (aka #kbis10).


For the hour of technology service we’ve assembled a team of experts who have freely volunteered their time to answer your questions about social media, websites, open source, databases, e-marketing and newsletters and cloud based services.


The Knowledgebase has almost 400 jargon free articles on all aspects of ICT - from choosing a database, using social media, fundraising for technology to getting a web site – written by experts in their subject.


Taking part and using Twitter:
If you are from a UK based third sector (not-for-profit) organisation join us from 10am-11am Wednesday 26 January 2011 for the ‘hour of technology service’.  There are two easy ways for you to participate.


1. Twitter - sign up for a free Twitter account and ‘tweet’ your questions directly to our experts at


Please remember to include the hashtag #kbis10 in any questions you want answered by our volunteer experts. You can also tweet before the event using the #kbis10 hashtag and our experts will answer on the day.  Using the #kbis10 hashtag will make it easy for you to follow the ‘hour of service’.


Before posting your question, you’ll need to remember:

  • keep your question short as Twitter only allows posts with a maximum of 140 characters;
  • include ‘#kbis10’ in your question or our experts will not see it.


We’ve also got a great Knowledgebase article on how your organisation can get the most out of Twitter to connect with your supporters and tell the world about the difference you make.


Participate in the ‘hour of technology service” at


2. Knowledgebase Forum - as an alternative to using Twitter you can also post your questions over at the Knowledgebase Forum. Registration is free and gets you access to comment on the Forum and to Knowledgebase articles.


‘Hour of technology service’ on the Knowledgebase Forum



Paula Graham: @fossbox offers consultancy on online collaboration, CMS/CRM, social media, open source, support and training (


Paul Webster: @watfordgap is an expert in showing the third sector how to get the most out of new media (


Stony Grunow: @thirdsectorit helping charities and #socent leverage cloud computing using #Salesforce and #GoogleApps (


Sue Fidler: @SueFidler provides emarketing, efundraising, community building and web development consultancy for the NFP sector (


Jason King: @jasoncsking web designer and WordPress developer, currently living aboard a narrowboat in Leeds (


Massimo Giannuzzi: IT Sorted provides database solutions and training. Expert in Access, Excel, FileMaker. 16 years in vol sector (


Spread the word:

Use the #kbis10 tag online and let your friends and networks know about this opportunity to get their technology questions answered via Twitter by our panel of experts.



Miles Maier - Lasa

Twitter: @LasaICT

Have questions about Lasa 'Hour of Technology Service' Online? Contact Lasa


Wednesday, January 26, 2011 from 10:00 AM to 11:00 AM (GMT)

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About Lasa

Lasa helps thousands of third sector and government organisations across the UK to deliver efficient, high quality services.  We are a charity which offers knowledge, support and resources.  Contact us on 020 7426 4473 or to find out how we can help you.


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