Law Firm Growth and Compliance Seminar - London

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The Law Society

113 Chancery Lane



United Kingdom

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Refund Policy

Refunds up to 7 days before event

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9.30 - 10.30 Social Media Care: Customer Service in a Virtual World - Rich Dibbins : Conscious Solutions

Do you have a social media strategy? If not, it’s time to work one out. From dealing with complaints and negative responses to using the right tools to assist you with social media management, it’s crucial that you examine these in 2017. Find out what tools you can use in 2017 to improve the way you manage social media – including Chatbots, the new Artificial Intelligence…

10.30 - 11.00 Do you embrace or deny IT in your Firm? - Aaron Naisbitt : Converge Technology Specialists

Technology is increasingly underpinning how the modern law firm functions – whether this is to promote agile working, protect against cyber-attacks or introduce efficiencies to maximise investment. Many firms share the vision of embracing IT to achieve business goals but struggle to make it a reality. Offering practical and topical guidance, Converge Technology Specialists will guide you through a few key points all law firms should be embracing:

- Understand your current position – the good, the bad and the ugly

- Assess your system security – could your firm be gone in 60 seconds?

- Accept your firm is a target for cyber-criminals – simple steps to put in place to mitigate the risk

- Align your IT roadmap to achieve your business goals – transition to the ‘new world order’

11.00 - 11.15 Tea and Coffee Break

11.15 - 12.00 Making IT Easy, Quality builds Quantity - David Sutton : Redbrick Solutions

Are you providing 'The John Lewis Experience'? Many firms struggle to manage and maintain high service levels with the pressures of growth. Redbrick Solutions will guide you through how to deliver a quality service and ensure that doesn't slip when increasing the number of active matters. Times of growth are also times of highest risk for many firms, practical examples will assist as we explore handling quantity through efficiency and managing risk through periods of growth.

12.00 - 13.00 Risk, Regulation and Conveyancing Fraud - Victoria Cope : Lawyer Checker

This presentation is brought to you by Lawyer Checker – the industry experts on fraud and anti-money laundering in conveyancing. Fraud comes in many forms and during this talk, we will look at the rise of insider fraud and the risks associated with not applying the right checks and due diligence throughout a property transaction. The impact that this can have on your clients and your firm is significant, so we will highlight actions you can take immediately. There have been several, real-life cases prevalent within national news, which show anyone involved in a property transaction is a target. With the new SRA Risk Outlook released in July, we will provide you with a summary of the key elements you need to act on. Do you know who you are dealing with? How can you prevent these crimes? We hope to answer these questions and many more.

13.00 - 13.30 Lunch

13.30 - 14.30 New Code of Conduct 2018 and Solicitors Accounts 2018 - Paul Wilkinson : Audit Compliance

What is coming in Autumn 2018 and how can you prepare your firm? Quality Standards - a new approach. Whether you are a member of IIP, CQS, WIQS, Lexcel, LawNet, or Legal Eye - how can your quality standard assist your practice? The ultimate Utopian dream - a place where everything is perfect and PII premiums reduced.

14.30 -14.45 - Q&A and close


Rich Dibbins : Conscious Solutions

Rich joined Conscious Solutions in 2012 and has worked with 100s of law firms on their digital marketing strategies, including website design, email marketing, lead conversion, social media, SEO, PPC & CRM. He also recently graduated Google’s Squared Online Advanced Digital Marketing course.

An enthusiastic presenter on social media & digital marketing, Rich presents in a way people can understand, so they can gain practical, applicable knowledge. Rich is an engaging, challenging and occasionally cheeky presenter at legal marketing events & in-house seminars all over the country.

Paul Wilkinson : Audit Compliance

Paul has over 20 years experience assisting Legal practices to manage their business and to maintain quality standards and compliance with the Solicitors Regulation Authority’s (SRA) Code of Conduct 2011, Outcome Focussed Regulation (OFR) and the SRA Accounts Rules (SAR).

He is an ADRg Accredited mediator in Civil and Commercial Mediation and is a lecturer on Mediation at University of West London LLM International Investment and Arbitration Law.

Paul is also a trainer and lecturer in Anti Money Laundering, Complaints Handling, Compliance, Costs, Practice Management and Regulatory Affairs and provider of ‘in house’ training for Continuing Competence.

He provides Compliance Officers for Legal Practice [COLPs] and Compliance Officers for Finance Administration [COFAs] compliance training for both start-up and existing law firms and for the Middlesex Law Society.

Paul has extensive experience of legal software and is a compliance consultant to several legal software vendors.

He delivers specialist Training and guidance in preparing for Lexcel, CQS and WIQS accreditation and certification to ISO 9001:2015 Quality Management System and the new BS 76000 Human resource-Valuing people-Management syste

David Sutton : Redbrick Solutions

David has over a decade of practice and case management experience. He has worked for three major providers of legal technology and has a wealth of experience in consulting with law firms of all sizes. He specialises in thinking outside of the box to help mid tier firms find technology solutions to meet their requirements.

Paul Tucker : Lawyer Checker

Paul Tucker, Business Development Manager at Lawyer Checker joined the business in 2015 and has since taken a leading role in enhancing the profitability of the company.

Having previously worked within banking and finance for two decades, Paul has achieved both a Chartered Institute of Bankers Diploma and a Society of Trust and Estate Planning (STEP) Professional Diploma.

Before joining Lawyer Checker, Paul spent 6 years doing business development consultancy within a number of law firms. This allowed him to gain vast knowledge on the workings of a legal business and how to enhance growth and development.

Aaron Naisbitt : Converge Technology Specialists

Aaron Naisbitt, Head of Sales at Converge Technology Specialists, has over 15 years’ experience in the technology sector and is a specialist in business growth and development. With a client-focussed approach and legal sector specialism, Aaron is well-place to advise and guide law firms along their IT roadmap to deliver tangible business benefits for clients. Well-known and respected within the sector, Aaron is often called on to advise industry bodies on the issues and opportunities facing law firms as they traverse he ever-changing legal landscape.

Converge Technology Specialists is the UK’s only Cloud Provider dedicated to law firms, specialising in delivering hosted and managed IT services that meet SRA and Law Society compliance requirements.


What are my transport/parking options for getting to and from the event?

Please see https://www.lawsociety.org.uk/Get-in-touch/Travel-and-access/ for travel and parking information.

How can I contact the organiser with any questions?

Please contact Jo Hodges at Redbrick Solutions jhodges@redbricksolutions.co.uk or 0845 166 2629

What's the refund policy?

A full refund is available up to 7 days prior to the date of the event, after that no refunds are available.

Do I have to bring my printed ticket to the event?

No, you do not need to bring your ticket.

Can I update my registration information?

To make any changes to your registered information please email Jo Hodges jhodges@redbricksolutions.co.uk

Is my registration fee or ticket transferrable?

You may change the name on your ticket up to 7 days in advance.

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The Law Society

113 Chancery Lane



United Kingdom

View Map

Refund Policy

Refunds up to 7 days before event

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