North West Scouts Leadership & Management Training -Meeting the Challenges

Meeting the Challenges

Objectives - By the end of the course, participants will be able to:

• Identify causes of conflict and define appropriate strategies to resolve it.
• Apply The Scout Association’s dispute, suspension and complaints procedures in an effective manner to real situations.
• Apply The Scout Association’s safeguarding procedures to real situations.
• Carry out challenging reviews.
• Prioritise the different challenges faced in their role.
• Identify steps to implement their personal action plan.

The following Independent Learning Units are recommended as pre-course learning, if they are relevant to your role:

• Getting the Word Out
• Safeguarding for Managers and Supporters
• Dealing with Difficult Situations
• Enabling Change
• Financial and Physical Resources
• Decision Making