£105.73 – £265.03

LEAN SERVICE CREATION CRASH COURSE (LONDON)

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Location

Futurice Ltd.

26-28 Underwood Street

London

N1 7JQ

United Kingdom

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Refund Policy

Refund Policy

No Refunds

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Event description

Description

In this course led by Company Culture Engineer Prof. Risto Sarvas you will learn Futurice’s Lean Service Creation (LSC) methodology: a design process, set of tools, and handbook that combine the best practices of Service Design Thinking, Lean Startup, and Agile Development. The LSC Crash Course is an intensive one-day, learn-by-doing design sprint.

What we'll cover

During the day you will familiarise yourself with LSC tools, sharpen your skills in user insights gathering and validate concepts with minimal, lovable products. Lean Service Creation is the embodiment of Futurice’s 16 years of experience in creating digital services. We have consolidated our expertise into a set of tools, which we've iterated and validated for the past two years. We have used it in over 100 commercial projects and thousands of people have been trained to use LSC all over the world, with dozens of universities using it as part of their teaching. We use the methodology in our own projects, our internal training, and in doing our business. There is an active community curating, discussing, and sharing experiences so that all that you learn you can easily keep updating.

Lean Service Creation course provides you with an opportunity to to understand how to blend business, design, technology, data, and team work seamlessly into one way of working. You'll talk to real customers and brainstorm ideas. You'll refine the ideas and create value propositions, which you'll then turn into prototypes. You'll validate the prototypes with real customers. You'll plan a customer journey, estimate the market size and create a business model. You'll plan the next steps and your key metrics. You'll kick off your sales. All this in 7 hours by using our Lean Service Creation toolbox and spot-on facilitation.

Who is this course for?

Participants include managers and business owners, as well as marketing and product developers. If you are a product leader, UX advocate, or a start-up that wants to build amazing internet products then LSC Crash Course is valuable. You can check out the Lean Service Creation YouTube channel here.

AGENDA

08:30 - 09:00 Welcome Breakfast

09:00 - 09:30 Introduction to LSC

09:30 - 10.30 Co-creation: Business objective, Segmentation, Immersion

10:30 - 11:30 Problem interviews

11:30 - 12:15 Lunch (provided)

12:15 - 12:45 Ideation

12:45 - 13:30 Concept & value proposition, Validation & Fake ad

13:30 - 14:30 Validation interviews

14:30 - 14:45 Coffee break

14:45 - 15:45 Updating the concept, Customer engagement, Business model & market size

15:45 - 16:30 Pitching preparations & Pitching & Feedback

16:30 - 17:00 Bubbly + stickers. Discussion: Key learnings & Next steps

About Risto

Risto is the co-founder of LSC and works at Futurice and spend most of his time helping large corporations engineer their work culture through digital business transformations. Risto is also an adjunct professor at Aalto University, Finland, teaching design and social media.

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Date and Time

Location

Futurice Ltd.

26-28 Underwood Street

London

N1 7JQ

United Kingdom

View Map

Refund Policy

No Refunds

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