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Training Room 2, Newport

Newport

United Kingdom

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Description

Please Note:

To go on this course, please ensure you book on both days i.e 5/12/16 and 6/12/16


All staff will find this course useful if they are participating in a green belt business improvement initiative or leading a smaller improvement initiative

What you can gain:

- A clear understanding of why Lean Six Sigma thinking will contribute to business andoperational effectiveness
- An understanding of how a 100% improvement in quality is possible
- How to start a Lean Six Sigma programme - the keys to success
- Confidence in using a set of tools to improve quality
- How to avoid the pitfalls and problems with adopting a business improvement programme of this type

Overview of the course objectives:

1. Continuous Improvement at ONS

2. Background and journey to date

3. The history and evolution of Lean and Six Sigma:

- A management philosophy and business improvement strategy
- The core values of Lean and Six Sigma
- The magnificent seven
- Overview of DMAIC - Define - measure – analyse – improve – control

4. Successful deployments

5. Summary

6. Test:

- Following the completion of the training, attendees of the course will be expected to sit an on-line test (1 hour duration) which will consist of multiple choice questions. A link will be provided to attendees to access the test, which is best completed from one of the e-learning desks (bookable on BRIO). The test will be open book so all training material can be used to help answer the questions.

- The test should be sat within a couple of weeks of the training event.


Further detail on learning outcomes:

1. Focus on the customer

- Voice of customer to CTQ translation

2. Identify and understand how the work gets done – the value stream

- Processes and PEMME
- Process stapling & spaghetti diagrams
- Introducing SIPOC
- SIPOC worked example
- SIPOC exercise
- Flowcharts – Deployment flowcharts and Value Stream Mapping

3. Manage, improve and smooth the process flow

- Batches, cells and 3Rs
- Bottlenecks and theory of constraints

4. Remove Non-Vale-Add steps and Waste

- Non Value Added steps
- 7 wastes (Tim Wood)

5. Manage by fact and reduce variation

- Pareto diagrams
- Collecting measurement data
- X and Y measures
- Customer focussed measures – wing to wing thinking
- Natural & special cause variation
- Standard deviation
- Control charts
- Sigma values and DPMO

6. Involve and equip the people in the process

- Elements of change model
- Glyph charts
- Roles and responsibilities

7. Undertake improvement activity in a systematic way

- DMAIC methodology

This is an internal ONS event only.

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Training Room 2, Newport

Newport

United Kingdom

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