Please note that this event will start with refreshments and an opportunity to network at 18.30, with the formal part of the meeting starting at 19.00.
Boosting engagement and productivity with positive deviance
How leaders can harness the hidden abilities and diversity of their teams to deliver big changes from small differences – within the same resources or less.
This interactive workshop shows how leaders can uncover and harness hidden “treasure” in your organisation, to do more with less. We will introduce a simple process and underlying principles, that liberate latent skills and effective behaviours.
We’ll share a couple of the key tools and take you through some case studies. These will show how, by turning traditional thinking about the role of leaders on its head, you can exceed expectations of performance, create sustainable performance improvements and an engaged workforce.
The catch? You will need to be open to the idea that your staff may know more than you do, and have hidden solutions that even they don’t know about. The payoff? Breakthroughs in culture and mind-set, lower resistance to change, improved productivity and engagement, tough problems solved. How to capitalise? – learn a facilitative way of leading within clear boundaries and principles. It even works with teenagers…..
“The challenge to our performance management system could have been really negative – instead, people approached how to make it work in a positive and constructive way, without a design change, and won the respect of the European Leadership Team.” Richard Crookes, European Training Manager, Otsuka Pharmaceuticals.
“Hidden Insights® has made a fundamental and lasting change to the culture of our staff and their attitude to our customers. We’ve been able to work within reduced funding, tenants are taking the initiative, and people have responded positively to the challenge.” – Robert Hollingsworth and Sandra Farmer, Cambridge City Homes.
Facilitator: Jane Lewis
Case study: Julie Tidbury, Project Manager, West Sussex County Council
Jane Lewis, BA(hons), MSc, FRSA, MCIPD, CMC, MIC
Jane has practised as a change agent for over 25 years, in both the public and private sectors, initially with KPMG, BDO and then in her own company Woodward Lewis LLP.
She learned about positive deviance (PD) on the Oxford Saïd Business School/HEC Paris joint master’s programme, Consulting and Coaching for Change. She was trained by its co-founders, Jerry and Monique Sternin, and has continued to evolve the approach.
Jane has increased the range of applications of PD in a developed world environment – for staff engagement, productivity improvement, collaboration across silos and for organisation and service design. She and her team have added to the repertoire of facilitation, measurement and coaching tools and techniques to create Hidden Insights - a simple, rigorous, yet versatile way of changing mind-sets and improving performance.
Jane and her team have delivered training to leaders, quality specialists, learning and development managers, community developers, occupational psychologists, masters’ programmes and mothers facilitating community groups. She has written articles and book chapters on positive deviance and has hosted two major conferences on the topic at Saïd Business School, University of Oxford.
Julie is an experienced Youth Worker, project manager and leader, who has developed new services and won funding in austerity climate. Having attended a Hidden Insights® workshop because her manager wasn’t available, she quickly grasped the concepts and saw their relevance to redesigning the service and changing the culture of her team.
Julie shares how she used three key Hidden Insights questions to understand clearly what would really help young people, redesign the service, get the right partners and recruit and manage an effective team. She used the Hidden Insights principle of having both stories and data to create a business case for funding and won £3m
This event is free of charge for CIPD members, although booking is essential. There is a charge of £25 for non-members . (please note that refunds will not be issued less than 10 days prior to this event).
Professional photography and video production may be taking place at the event, and these images may be used on future promotional materials for CIPD. Please note that by attending the event, you are giving your consent for your image to be used on any CIPD promotional materials.
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CIPD Sussex Branch
Welcome to the events page of the Sussex Branch of the CIPD, the professional body for HR and people development.
Below you will find all the events we are currently taking bookings for. Places are booked on a 'first come, first served' basis so do book your place using the links below. A waiting list will operate once events are fully booked.
The CIPD's purpose is to champion better work and working lives by improving practices in people and development for the benefit of individuals, businesses, economies and society. The CIPD is incorporated by Royal Charter and is a registered charity.
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See below for all the events you can currently book for.