LEHSS - Building Good Communication with Families

LEHSS - Building Good Communication with Families

This session forms part of the LEHSS Working with Parents and Carers Pathway of Support

What is this training about?

Sometimes it can feel tricky to know how best to approach or respond to challenging situations and conversations. We can sometimes feel that there are barriers getting in the way of having good relationships with the families of students we teach and support. This training considers factors that often affect our ability to communicate well and what we can do that helps to build good communication.

What will you learn and gain from this training:

· Understanding of the communication-related challenges of your role.

· Learn about factors that affect our ability to communicate well.

· Explore approaches to communication that can improve our relationships.

Technology requirements:

Please note that this session is interactive and involves having conversations with a fellow attendee in pairs. This requires a working camera and microphone along with being located in a suitable environment so that you are able to participate.Please ensure ahead of the session that your equipment has a working camera and microphone and that you will be able to interact from the location you are using to attend.

What people have said:

"The training was absolutely superb. Think it will help my team on so many levels. Many people working in education would benefit from this work."

"The best course I have attended in years."

PLEASE NOTE: this training session is only available to staff employed by schools and colleges within the Lancashire County Council area. Places cannot be allocated to people employed by other services or who work in schools outside this area. This training is fully funded by LCC and there is no charge to staff directly employed by a school or college within the LCC area.

Working with Parents and Carers Pathway of Support

This pathway is aimed at providing staff with a framework and skills to work effectively with parents and carers. We are excited to launch this new pathway of support. The pathway currently consists of one evidence-based training session delivered on Microsoft Teams and one-to-one specialist consultations to support staff to apply the knowledge and skills taught practically in their settings.

The pathway is a comprehensive offer to educational settings, and consists of evidence-based training sessions delivered on Microsoft Teams and one-to-one specialist consultations to support staff to apply the knowledge and skills taught practically in their settings.

All of our training sessions map onto key elements of the following guidance: OFSTED Inspection Framework; Public Health England/Department for Education (2021) Promoting children and young people's mental health and wellbeing guidance; NICE (2022) Social, emotional and mental wellbeing in primary and secondary education guidance; Department for Education and Department for Health (2015) SEND Code of Practice. Further details of how this pathway of support maps onto and implements this guidance can be found at our website: www.lehss.co.uk

Each school and college setting in the LCC area has access to a unique password-protected Compassionate Schools Hub account, which included a Training Tracker function compiling all of the LEHSS training sessions attended by staff in that setting. Please be advised that by attending our training and completing the sign in register you are agreeing for a record of your name, the title of the training course and date you attended a course to be uploaded to your setting’s Compassionate Schools Hub account. This means that the individual assigned to your setting’s Compassionate Schools Hub Account will be able to view this information. For further information on how we use your data please view the Compassionate Schools Hub Terms and Conditions and Privacy Policy accessible at https://cs-hub.co.uk