Free

Multiple Dates

Level 1 - Universal Credit Training

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Location

Location

Willcox House (Harlech Room)

Dunleavy Drive

Cardiff

CF11 0BA

United Kingdom

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Event description

Description

Universal Credit – Level 1 Training

The government has confirmed that Universal Credit Full Service arrive in Cardiff on 28th February 2018.

Universal Credit will replace six means tested benefits including Housing Benefit

  • Income Support
  • Income Based JSA
  • Income Related ESA
  • Working Tax Credits
  • Child Tax Credits
  • Housing Benefit

The administration of Universal Credit is very different to the benefits that it is replacing, however there are three key changes to which claimants will need to adapt:

  • A single payment to the household
  • Paid monthly in arrears
  • Universal Credit Housing Cost Element (help for rent) paid directly to the claimant

About the event:

This is a FREE 2 hour session which will provide participants with an overview of Universal Credit Full Service and the services offered by Cardiff Council and other organisations to assist with the key changes and challenges.

Who should attend?

This training is aimed at staff who will need an awareness of Universal Credit but will not be required to provide support or advice e.g. contact centre staff, health professionals, debt recovery teams, administrative staff, housing management teams.

Objectives of the event

At the end of the session, you will have:

  1. An awareness of how Universal Credit is claimed and maintained
  2. An outline of the fundamental differences between Universal Credit and the benefits it is replacing
  3. Information about the additional safeguards offered by the Department of Works and Pensions and how these can be accessed
  4. Knowledge of the support provided by organisations across the city to assist affected residents so that you can confidently signpost your clients or service users.

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Location

Willcox House (Harlech Room)

Dunleavy Drive

Cardiff

CF11 0BA

United Kingdom

View Map

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