Level 2 Certificate in Logistics and Transport Online Course

The Level 2 Certificate in Logistics and Transport is a globally recognised professional development program that equips learners with a comprehensive understanding of logistics operations, supply chain coordination, inventory planning, transport systems, and customer service in logistics. This course is ideal for those looking to begin a career in logistics and transport or for professionals aiming to formalise their experience and move forward in the industry.

Throughout the course, learners will gain essential knowledge across warehousing, sourcing and procurement, distribution channels, negotiation strategies, and supplier relationship management. This program lays a strong foundation in logistics and transport principles, preparing learners to meet the evolving needs of global logistics and supply chain operations.

Learning Outcomes

• Understand the key components of logistics and supply chain systems.
• Apply procurement principles to real-world sourcing and purchasing needs.
• Demonstrate effective inventory control and warehouse operation strategies.
• Evaluate transport modes and create efficient logistics movement plans.
• Build strong supplier relationships for better supply chain performance.
• Deliver high-quality logistics service focused on customer satisfaction.

Course Link: Level 2 Certificate in Logistics and Transport

Course Curriculum

Module 01: Introduction to Logistic Management

• Definition and objectives of logistics management
• The role of logistics in supply chain performance
• Historical development and logistics evolution
• Key functions and activities in logistics
• The strategic importance of logistics in business

Module 02: Planning Framework for Logistics

• Fundamentals of logistics planning and forecasting
• Setting logistics goals and KPIs
• Demand planning and capacity management
• Resource and cost planning in logistics operations
• Performance measurement and continuous improvement

Module 03: Supply Chain Management

• Core concepts of supply chain management (SCM)
• Integration and collaboration in supply chains
• Supply chain drivers and metrics
• Supply chain network design and optimisation
• Risk management in the supply chain

Module 04: Logistics Management and Organisation

• Organisational structure in logistics operations
• Roles and responsibilities in logistics teams
• Leadership and communication in logistics
• Managing logistics workflows and systems
• Quality assurance in logistics services

Module 05: Sourcing, Purchasing, and Procurement

• Principles of procurement and sourcing strategies
• Supplier selection and evaluation
• Cost analysis and budgeting in procurement
• Contract management and legal considerations
• Ethical and sustainable sourcing practices

Module 06: Channels of Distribution

• Types and roles of distribution channels
• Designing and managing distribution networks
• Distribution strategies: direct vs indirect
• Channel conflict and resolution techniques
• Evaluating distribution channel performance

Module 07: Supplier Relationship Management

• Importance of supplier collaboration
• Strategic supplier segmentation and partnership models
• Monitoring supplier performance and risk
• Supplier development and improvement programs
• Communication and trust-building techniques

Module 08: Inventory Planning and Management

• Functions and types of inventory
• Inventory control methods (FIFO, LIFO, JIT, EOQ)
• Demand forecasting and replenishment strategies
• Inventory costs and valuation
• Inventory auditing and performance metrics

Module 09: Principles of Warehousing

• Warehousing functions and importance in logistics
• Warehouse layout and design considerations
• Material handling and storage systems
• Safety and compliance in warehousing
• Technology and automation in warehouse management

Module 10: Transport Management

• Modes of transportation and their characteristics
• Route planning and scheduling techniques
• Freight costing and documentation
• Transport regulations and safety standards
• Environmental impact and sustainable transport

Module 11: Negotiation Techniques

• Principles of negotiation in a logistics context
• Preparation and planning for negotiations
• Communication and persuasion techniques
• Conflict resolution and compromise strategies
• Evaluating negotiation outcomes and contracts

Module 12: Customer Service and Logistics

• The link between logistics and customer satisfaction
• Service quality standards in logistics
• Handling customer inquiries and complaints
• Reverse logistics and returns management
• Building customer loyalty through logistics excellence

Lifetime Membership to 2500+ Courses

Link: Lifetime Premium Membership

Our Prime Learners will Get:

• Instant, Unlimited & Lifetime Access to 2500+ Courses
• Unlimited Free Accredited Certificates
• Access to All Career Certificate Bundles
• Free Student ID card & Many More

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.