Level 2 Certificate in Principles of Customer Service

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Our curriculum is expertly crafted to provide both experienced professionals and those just starting out with the fundamental skills and insights essential for success. So, whether you're looking to significantly advance in your current role or confidently launch an exciting new career, our programs are precisely what you need to propel your professional life forward.

Seize this unparalleled chance. Enrol with us today and take that definitive first step toward realising your ambitions and dreams!

This Level 2 Certificate in Principles of Customer Service Bundle Consists of the following Premium courses:

• ➽ Course 01: Level 2 Certificate in Principles of Customer Service
• ➽ Course 02: Phone-Based Customer Service
• ➽ Course 03: Patient Customer Service Training
• ➽ Course 04: Customer Service Fraud Officer
• ➽ Course 05: Airport Management and Customer Service
• ➽ Course 06: Customer Analytics Training
• ➽ Course 07: Customer Relationship Management
• ➽ Course 08: Know Your Customer (KYC)
• ➽ Course 09: Customer Experience Manager
• ➽ Course 10: Customer Complaint Handler
• ➽ Course 11: Fast-Moving Consumer Goods
• ➽ Course 12: Consumer Rights Awareness
• ➽ Course 13: Contract Law & Consumer Protection
• ➽ Course 14: Effective Communication Skills Course
• ➽ Course 15: Marketing Sales Communication
• ➽ Course 16: Business Training: Communication Skills
• ➽ Course 17: Communication & Information Handling in Care
• ➽ Course 18: Conflict Resolution
• ➽ Course 19: Professional Telephone Receptionist Course
• ➽ Course 20: Telesales Executive Training
• ➽ Course 21: Email Etiquette
• ➽ Course 22: Email Writing Training
• ➽ Course 23: Email Marketing Strategies
• ➽ Course 24: Business Etiquette and Professional Behavior
• ➽ Course 25: The Secrets of Body Language
• ➽ Course 26: Emotional Intelligence and Human Behaviour
• ➽ Course 27: Public Speaking and Presentation Skill Course
• ➽ Course 28: Dealing With Difficult People Training Course
• ➽ Course 29: Problem Solving Techniques
• ➽ Course 30: Business Intelligence Analyst

Certificates

CPD Accredited Digital Certificate

Digital certificate - Included

Upon passing the Course, you can order the Digital Certificate for the courses of this bundle as proof of your new skills that are accredited by CPD QS for Free.

CPD Accredited Hard Copy Certificate

Hard copy certificate - Included

Additionally, you can acquire a Level 2 Certificate in Principles of Customer Service Hard Copy Certificate Accredited by CPD QS, accepted throughout the UK and internationally. For other hard copy certificates, the pricing structure is:

• 14.99 GBP for a printed hardcopy certificate delivered within the UK.

Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Why Choose This Program?

• Access to industry-recognised, CPD Accredited courses
• Affordable, user-friendly learning experiences
• Fully online curriculum featuring dynamic and engaging lessons
• Lifetime access to all course materials
• Dedicated 24/7 tutor support

Apex Learning's Organisational Learning and Development Program Offers:

• Cutting-edge content aligned with current industry benchmarks
• Demonstrated success with over 10,000 global clients
• Tailored training solutions to meet specific organisational needs
• Outcome-focused instructional design
• Expert-led insights for profound learning
• Continuously updated content ensuring relevance
• Strategic alignment with your core business objectives

Who Is This Course For?

• Individuals actively seeking employment
• Professionals aiming to upskill or reskill
• Students aspiring to achieve mastery in their chosen field
• Anyone with a passion for continuous learning

Requirements

No prior experience is necessary; our programs are structured to accommodate learners at every stage of their professional journey.

Disclaimer

Apex Learning delivers its educational content exclusively through online modules. You will gain full access to your selected course within 24 hours of successful enrollment.

For further details, please follow this link:

https://apexlearning.org.uk/course/patient-customer-service-training/