Level 2 Diploma in Business Administration

Advance your admin knowledge with key business support skills in this online diploma course.

Overview:

Business runs on organised chaos, but someone has to handle the organisation. The Level 2 Diploma in Business Administration introduces key functions that keep offices, teams, and companies ticking along smoothly—without needing a corner office or coffee-fetching duties.

Covering document management, customer service, communication, and administrative support techniques, this course suits those aiming for roles that require a clear head, tidy inbox, and sharp eye for details. It’s structured, focused, and ideal for entry-level learners aiming to be essential rather than ornamental.

Learning Outcomes:

• Understand the functions of a business administration role
• Learn professional communication and document preparation techniques
• Manage records, files, and digital business information
• Support meetings, schedules, and general office tasks
• Provide effective customer service and internal support
• Apply standard administrative procedures across departments

Who is This Course For:

• School leavers seeking a business administration foundation
• Office juniors looking to formalise workplace skills
• Receptionists aiming to expand admin capabilities
• Aspiring PA or EA candidates
• Small business support staff
• Remote administrative assistants
• Career changers entering office-based roles
• Volunteers supporting office-based charities

Career Path:

• Administrative Assistant – £22,500/year
• Office Manager – £30,000/year
• Receptionist – £21,000/year
• Personal Assistant – £28,000/year
• Customer Service Officer – £24,500/year
• Data Entry Clerk – £21,500/year