Advance your admin knowledge with key business support skills in this online diploma course.
Overview:
Business runs on organised chaos, but someone has to handle the organisation. The Level 2 Diploma in Business Administration introduces key functions that keep offices, teams, and companies ticking along smoothly—without needing a corner office or coffee-fetching duties.
Covering document management, customer service, communication, and administrative support techniques, this course suits those aiming for roles that require a clear head, tidy inbox, and sharp eye for details. It’s structured, focused, and ideal for entry-level learners aiming to be essential rather than ornamental.
Learning Outcomes:
- Understand the functions of a business administration role
- Learn professional communication and document preparation techniques
- Manage records, files, and digital business information
- Support meetings, schedules, and general office tasks
- Provide effective customer service and internal support
- Apply standard administrative procedures across departments
Who is This Course For:
- School leavers seeking a business administration foundation
- Office juniors looking to formalise workplace skills
- Receptionists aiming to expand admin capabilities
- Aspiring PA or EA candidates
- Small business support staff
- Remote administrative assistants
- Career changers entering office-based roles
- Volunteers supporting office-based charities
Career Path:
- Administrative Assistant – £22,500/year
- Office Manager – £30,000/year
- Receptionist – £21,000/year
- Personal Assistant – £28,000/year
- Customer Service Officer – £24,500/year
- Data Entry Clerk – £21,500/year
