Free funded face-to-face and Zoom training courses promoting awareness and issues facing older LGBT+ people.

Aimed at Care Workers and Managers in Nursing and Residential Care Homes, Domicilairy Care Settings and Community Support Agencies.

Sessions will be supported by local members of the LGBT+ community, where available.

By the end of this session delegates will be able to:

• Share the ideas and lived experiences of members of our local LGBT+ community

• Ensure the workplace is free from discrimination

• Treat LGBT+ people with dignity and respect, as individuals and according to their needs
• Include Sexuality, Preference and LGBT+ issues into care plans, where appropriate

• Become LGBT+ Champions in the workplace.

Please read the following information and share with all delegates who you send on this course:

LGBT+ Inclusion in Care - ZOOM training

Dates and Times

Thursday 17th March 2022, 9.45am - 1.00pm. Worcester.

Thursday 24th March 2022, 9.45am - 1.00pm. Hereford.

Tuesday 29th March 2022,11.45am - 3.00pm. Worcester.

Wednesday13th April 2022, 9.45am - 1.00pm. Worcester.

Tuesday19th April 2022, 9.45am - 1.00pm. Hereford.

Thursday 28th April 2022, 9.45am - 1.00pm. Worcester.

Friday 6th May 2022, 9.45am - 1.00pm. Worcester.

Tuesday 10th May 2022, 9.45am - 1.00pm. Hereford.

Thursday 19th May 2022, 9.45am - 1.00pm. Worcester.

Wednesday 25th May 2022, 9.45am - 1.00pm. Worcester.

Before you book:

Please do not send along staff who have just worked a nightshift or who will be visiting clients immediately before or immediately after a training session. People arriving tired, stressed or late cannot gain the most benefit from a training course. We reserve the right to turn away individuals too exhausted to focus on the training or staff who turn up late for a course and disturb the flow of the proceedings.

All Age UK H&W courses are fully inclusive, but if you have any concerns about a member of staff's ability to participate because of physical, sensory or learning differences then please let us know in confidence in advance, so that we may make the appropriate adjustments.

Cancellations

Age UK Herefordshire & Worcestershire (Age UK H&W) is a local independent charity. Even though this course is free to you and funded by the Community Lotto fund, we ask you to please arrive on the day if you have booked. Non attendance on free courses is not uncommon and in this instance would waste valuable Community Lotto funds. Thank-you for your understanding.

If Age UK H&W need to change the date or cancel a course for any reason we will give you the maximum notice we can. In exceptional circumstances we may cancel a course due to extreme weather or circumstances at the training venue. You will be offered the opportunity to transfer your booking to an alternative date.

Please ask your staff to read the following guidance before they attend the course:

Arriving at the Venue

The course will start promptly so please arrive at least 15 minutes before the start time of the training to allow plenty of time to go through our Covid-prevention precautions, use the toilet, and be seated ready for the start of the course.

You can call Training direct on 01905 740 950 extension 222 if you are struggling to arrive on time. Please note that the meeting will be locked to late arrivals 10 minutes after the actual course starts.

When you arrive please come into Reception and a member of staff will come to carry out a temperature check and to book you in prior to directing you to the training room. This room is located on the ground floor and is wheelchair accessible.

Covid-Secure Premises

Please do not attend the course if you have symptoms of Covid or are feeling unwell. We expect that you will take a Lateral Flow Test before attending this venue.

• We will ask to take your temperature when you arrive and supply you with PPE which we will ask you to wear throughout your visit
• There will be social distancing in the venue.

During the course

As this is a working environment please ensure you allow the necessary time and focus to get the best from the material being presented. Please bring pen and paper to make notes during the course. Our training sessions are fun and very interactive. We will encourage plenty of comments, points of view and the sharing of lived experiences. Delegates should not share any sensitive information about a client or organisation. Our session agreement asks delegates to maintain confidentiality about individuals and organisations and to respect the views of others on the course.

All Age UK H&W courses are inclusive, but if you have any concerns about your ability to participate, such as sensory or learning differences then please let the Trainer know in confidence before the start of a course, so that they may make the appropriate adjustments.

Refreshments are provided for free.

After the course

We will email you a pdf of the course once the training has finished and we have checked that everyone was able to join. If your Manager booked you onto the course using your work or personal email, or if you book yourself onto a course, you will receive the pdf directly. If your Manager booked you onto the course using your organisation’s email address a copy of the course will be available on request from your Manager.

Certificates will be emailed to your Manager after the training finishes. If you booked directly onto a course you will receive a certificate to the email address you used to book your ticket. We will also email a link to an online evaluation and we ask that you please fill this in and return it to us so that we can continue to improve our services. All of our evaluations are gathered anonymously.

If you have any questions, please contact Training on 01905 740 950 x222 or email training@ageukhw.org.uk.