LGBTQIA+ Awareness Training

This course provides participants with a deeper understanding of the challenges faced by LGBTQIA+ individuals and equips them with the knowledge and strategies to foster inclusive, supportive, and equitable environments. By addressing both societal and workplace dynamics, this training promotes awareness, allyship, and a commitment to dignity and respect for all.

Learning Objectives:

• Understand appropriate language, terminology, and the importance of respectful communication.
• Identify the challenges faced by LGBTQIA+ individuals across different contexts, including workplace, family, and social settings.
• Explore the unique experiences of older and younger LGBTQIA+ people, and those at intersections of race, disability, and faith.
• Examine the powers and limitations of legislative frameworks, including the Equality Act 2010, to protect LGBTQIA+ individuals.
• Develop inclusive practices for care, work, and community settings.
• Recognise the role of allyship in creating a supportive environment.
• Identify resources to further improve individual and organisational practice.
  
  Key Course Features:
  
  1. Introduction to LGBTQIA+ Identities
  Definitions and exploration of language and terminology.
  Problem-based learning tasks to clarify key terms and their application.
  
  2. Historical Context and Societal Challenges
  Key milestones in LGBTQIA+ history.
  Discussion of discrimination, hate crimes, and mental health challenges within the community.
  
  3. Inclusive Practices for Care and Support
  Strategies for non-judgmental, person-centred support in various professional settings.
  Addressing barriers in social care, end-of-life care, and same-sex environments.
  
  4. Exploration of Specific Challenges
  Case studies on workplace discrimination, family dynamics, and healthcare access.
  Issues faced by intersecting identities, such as LGBTQIA+ individuals of colour, disabled individuals, and people of faith.
  
  5. Legal and Ethical Frameworks
  Overview of key legislation, including the Equality Act 2010 and Gender Recognition Act 2004.
  Understanding rights, consent, and confidentiality in practice.
  
  6. Allyship and Advocacy
  Practical steps to becoming a visible ally.
  Strategies for challenging discrimination safely and effectively.
  
  7. Interactive Case Studies and Discussions
  Real-world scenarios to apply learning and explore complex issues.
  Collaborative problem-solving to develop actionable strategies.

Target Audience:

This course is designed for professionals across all sectors, including health and social care, education, corporate environments, and community services. It is particularly relevant for individuals seeking to enhance their understanding of LGBTQIA+ inclusion and allyship.

Delivery Format:

Through a combination of presentations, interactive activities, and reflective discussions, participants will gain actionable insights and strategies for fostering inclusion and addressing discrimination. The course includes comprehensive resources and guidance to support ongoing learning.

This is an online session, being delivered on Monday 15th December 2025 lasting seven hours from 9.00am – 4.00pm, with breaks. We recommend that you join 5-10 minutes prior to the start to ensure your technology is working correctly as we will be unable to delay the start due to the number of delegates we anticipate attending.

Ticket Prices:

£85 per person payable in advance (plus Eventbrite fees).

If you have any additional needs that may require assistance during the session, please do let us know at the time of booking, in order that we can discuss arrangements in advance. Thank you.

After booking, please remember to check your e-mail (messages may be forwarded to your spam/junk folder) for a confirmation receipt from Eventbrite sharing a link for registration. Eventbrite will also send reminders prior to the course taking place. To ensure delegate confidentiality no recordings are made; this is run as a 'live' event only.

Facilitator:

This course is run by Sarah Turner, MSc, PG Dip, BA (Hons), FDA, Founder of Phoenix Training & Consultancy Ltd. Sarah has 25 years’ experience in health and social care which has seen her work across sectors from primary to tertiary care with an expertise in mental health. Sarah has a proven track record of identifying service gaps and implementing successful and measurable results. These results facilitate positive change, in the form of grassroot initiatives to policy and legislative shifts including but not limited to domestic abuse protection orders.

Sarah has a unique talent which enables her to amplify the voices of individuals and communities in the house of commons and academic arenas. Educated to doctorate level, Sarah is a qualified Youth Worker, Learning & Development lead, Psychologist and Social Worker.

Sarah is a competent and confident educator with the ability to create and deliver training, she is a subject matter expert for several training companies creating and reviewing their content and runs a successful training organisation. Read more.

Refunds, Terms & Conditions:

1) Eventbrite fees are not refundable.

2) Cancellations with over a month's notice will see you being able to claim a full refund minus the Eventbrite fees mentioned in point 1. There will be the option for you to move your booking date free of charge to another available training date on the calendar if there is space available to do so.

3) No refunds will be given for cancellation at under a month's notice. It will be possible to move your booking free of charge to another available date if there are available spaces to do so.

4) If you do not attend the training, no refund will be given but it may be possible to transfer your booking in exceptional circumstances subject to discussion and availability to do so.

5) Late arrivals will not be admitted entry past 09.30 on the day of training. Moving your date to another available slot in this situation if you have missed the start time will be subject to discussion after the training event has taken place.

6) If the organiser has to cancel the training due to sickness or other unavoidable events, a full refund (including the Eventbrite fees mentioned in point 1) will be given, or an offer will be made for you to transfer your place to another date, which will be added to the training schedule with at least 2-3 months notice.

7) There is a minimum attendance of five per course, should the minimum attendance threshold not be met the organiser reserves the right to offer a place on a different date or a full refund.