Question 1

Where is the venue?

Accepted Answer

Turn into North Derby Street via York Road facing the old police station.  If coming from the city centre you will turn right after Thompson’s Mill.

Question 2

Is there parking?

Accepted Answer

Yes, there is plenty of parking at the back of the large red brick heritage building that we're in. You can enter via the back door and past reception.

Question 3

Where do I go when I arrive?

Accepted Answer

If coming in the front door you'll see the lovely Jim on reception who will direct you to the 2nd floor. Once out of the lift you go through 2 sets of double doors directly facing the lift. You'll find us on the left as soon as you come through that 2nd set of doors.

Question 4

What refreshments etc...will there be?

Accepted Answer

There will be plenty of tea, speciality teas, coffee, hot chocolate, water and likely some soft drinks. There will also be plenty of chocolate, biscuits and sweets to keep you going throughout the day. You are welcome to bring your own refreshments etc...

Question 5

Will there be food available?

Accepted Answer

We will provide a light lunch and snacks throughout the day. There will be at least 45 mins for lunch (or 1hr depending on how time is going). If you want a hot lunch you're welcome to bring something for the microwave or pop out to Fry Days or Gallopers cafes or the Centra across the street.

Question 6

Do I need to bring anything?

Accepted Answer

A laptop or device that you can work confidently on will be a great benefit to you - we will have some spare but you'll get the best experience if you bring your own. We'll have pens, paper and all that jazz but you might want to bring your favourite notebook!

Question 7

I really want to go but I can't stay the whole day or I'm going to be late...can I still book?

Accepted Answer

Yes, you're more than welcome to attend at your convenience. Unfortunately, we cannot offer tiered pricing so if you think you are going to miss parts you may want to consider purchasing some of the additional resources or a 1-2-1.

Question 8

Do you offer refunds?

Accepted Answer

Unfortunately not, because of the limited spaces and the amount of work that goes in to preparing the event the only thing we can do is offer you the ability to transfer your ticket to another date or event.

Question 9

Will the event be recorded?

Accepted Answer

No, the way in which it will be formatted would not lend itself to recording.

Question 10

Should I prepare anything in advance?

Accepted Answer

Absolutely, the more information and background about your business, product, service etc...that you have to hand on the day the better outcomes you will have. Don't worry if that's physical marketing materials or just a document you've copied and pasted a ton of stuff into.

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