Listening Skills

Are we really listening, or just waiting for our turn to speak? In driver training, listening is one of the most powerful tools we have. Yet so often, we jump to assumptions, fill in the blanks, or miss what’s really being said.

In this interactive workshop, Kathy Higgins will break down the 5 levels of listening and show you how to move beyond surface hearing to deeper understanding.

What You’ll Explore

• What does it mean to really listen?  Going beyond nodding along.
• The 5 levels of listening - from ignoring to truly understanding.
• Processing what’s been said - avoiding assumptions and misinterpretation.
• Sharper communication - how listening improves coaching and results.

Who’s It For?

• PDIs preparing for Part 3 and Standards Check.
• ADIs who want to strengthen their coaching and communication skills.
• Anyone who wants better conversations, inside and outside of lessons.

Why Attend?

By the end of this workshop, you’ll:

• Be able to recognise which level of listening you’re operating at.
• Improve your ability to process what learners (and examiners) are really saying.
• Avoid costly assumptions and misunderstandings.
• Enhance your coaching impact through clearer, more meaningful communication.

Secure your spot now! Spaces are limited, don’t miss out.