Question 1

What is your cancellation policy?

Accepted Answer

If you cancel your booking at least 7 days before the start of the course we will refund your full course fee minus a £15 admin fee. If you cancel your booking less than 7 days before the start of the course we will issue a 50% refund.
Once the course has started no refunds will be issued.

Question 2

What if I miss a class?

Accepted Answer

It is ideal if you can make all the classes as this way you will gain a sound foundation in mindfulness practice. If you have to miss a class and know ahead of time, do let your course leader know.

Question 3

What further information will I receive?

Accepted Answer

You will receive "Joining Information" in a confirmation email once you have purchased your ticket. This will confirm the information on the class timings, and how to access the online course. You will receive a further email directly from the Course Facilitator in the week before the course starts.

Question 4

Can I transfer to a different course date?

Accepted Answer

You can transfer to different course dates, please give us at least 7 days' notice before the course starts. After the course starts, we do not offer transfers onto other dates.

Question 5

Can I join from a different timezone?

Accepted Answer

This is a UK-based event. If you are joining us from outside the UK, you may wish to use a timezone converter such as WTB: https://www.worldtimebuddy.com/

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