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Lone Working and De-escalation Techniques

Event Information

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Date and Time

Location

Location

Frederick Street Training Centre

65 Frederick Street

Aberdeen

AB24 5HY

United Kingdom

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Event description

Description

Designed for: All staff working with service users in the community

Learning Outcomes:

  • Have an understanding of the lone working policy
  • Have an understanding of the principles of de-escalation and conflict resolution
  • Explore skills that aim to calm a situation
  • Explore skills in managing confrontation and challenging situations
  • Carry out an on the spot risk assessment

Evaluation methods:

Staff learning forms

Links:

Policy & Legislation:

  • Lone working Policy
  • Health and Safety Policy

CLF:

  • Managing relationships: empowering people; working in partnership; leadership; empathy; dealing with conflict.
  • Managing self: professional autonomy; lifelong learning; flexibility; confidence; resilience; awareness of impact on others; Awareness of wider context.
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Location

Frederick Street Training Centre

65 Frederick Street

Aberdeen

AB24 5HY

United Kingdom

View Map

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