Question 1

Do I need to book a ticket?

Accepted Answer

Yes - you’ll need to book a ticket to show on entry.

It’s completely free to book a ticket - click the link here to book yours.

Question 2

Will I be able to use my student discount?

Accepted Answer

During the lock-in, you’ll be able to get 20% off everything in store using your UNiDAYS ID.

Question 3

Will you have everything in stock?

Accepted Answer

We’ll be stocking selected Underwear, Intimates, Clothing and Sleep collections during the lock-in. If the item you’re looking for isn’t available in store, our staff will be happy to place an online order with complimentary next-day shipping.

Question 4

Will you be offering all of your sizes?

Accepted Answer

Absolutely. We offer bras from 30A-40G (UK size), and our clothing ranges from XS-3XL. If you don’t see your size on the shop floor, our staff will be happy to check for you.

Question 5

Will I be able to try items on?

Accepted Answer

Every Lounge store is equipped with state-of-the-art Fitting Rooms, with flattering lighting, lots of space and interactive videos to provide sizing help. Our staff are also experts in bra fittings and will be happy to help you find your perfect size.

Question 6

Can I return my purchase?

Accepted Answer

If you change your mind, you’ll be able to return your purchase in store during our opening hours, or online via our Returns Portal: https://lounge.intelligentreturns.net/main/landing

Question 7

Any more questions?

Accepted Answer

If you need any more information or advice, our Client Services team will be happy to help. Visit our FAQs and click the icons at the bottom of the screen to start a chat with a member of the team.

Lounge Student Lock-In: St David's Cardiff

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