MAINSTREAM Summit UK

For any questions about attending MAINSTREAM UK Summit, please contact:

Meike@mainstreamcommunity.com

We look forward to you joining us for an amazing day of content, networking, knowledge-sharing and fun as we celebrate the people, technology and ideas transforming maintenance & reliability.

Venue:

Millenium Point, Birmingham

Agenda:

Monday 20 October 2025

6.30pm - 8.00pm: Pre-registration, MAINSTREAM JumpStart, and Networking Drinks in the Millennium Point Thinktank Science Museum

Tuesday 21 October 2025

MAINSTREAM Summit

7 .15am - 8.00am: Registration, Networking & Expo

8 .00am - 5.00pm: Keynotes and sessions on Asset Stage, Reliability Stage, Maintenance Stage, Root Cause Stage, Technology Stage, Education Pavilion and Innovation Theatre

5.00pm - 6.30pm: Networking Drinks, Canapes, and Expo

Some important things you need to know and frequently asked questions:

What does my Summit registration include?

• Curated content across 5 tracks

• Access to keynotes, breakouts and demos

• Lunch, refreshments, morning and afternoon tea

• Networking party

• Mobile App

• Searchable attendee list

• Access to content after the event

When will I receive my Invoice / Paid Tax Invoice?

MSTREAM Community UK Ltd operates independently of Eventbrite. It generally takes around 1-2 days for an invoice/paid tax invoice to be generated following registration on Eventbrite.

Can I update my registration information?

Yes, please email hello@mainstreamcommunity.com

Is my registration transferable?

Yes. If you are unable to attend, you can transfer your registration to someone else in your team, just email hello@mainstreamcommunity.com

No refunds

Amounts (including Event registration fees) that the Organisation pays for an Attendee to attend an Event are not refundable.

Cancellation

Once the Organisation has registered an Attendee to attend an Event: (a) the Organisation is liable to pay us the registration fees due in respect of that registration as specified in our applicable invoice; and (b) the registration cannot be cancelled or otherwise changed (but the Organisation may be entitled to a credit as provided below).

Credits

Where the Organisation requests us to cancel a registration for an Attendee for which it has paid in full, the Organisation will be entitled to a credit [which may be applied (in part) against a payment due by the Organisation for a subsequent Event] as follows: (a) where the cancellation request is made (and received by us) in writing more than 14 days before the Event date, the Organisation will be entitled to a credit equal to 85% of the registration fee; (b) where cancellation request is made (and received by us) in writing 14 days or less than 14 days before the Event date (but not after that time), the Organisation will be entitled to a credit equal to 75% of the registration fee. A credit note is not transferrable and expires on the first anniversary of the date on which the credit note is issued.

Postponement of Event

We may in our discretion postpone an Event subject to the provisions under this header.

If we decide to postpone an Event: (a) we will use reasonable efforts to reschedule the Event within 9 calendar months; (b) we will notify the Organisation by email of the rescheduled Event date at least 12 weeks notice before that date; and (c) if we do not reschedule the Event within 9 months of the original date, we will provide the Organisation with a full refund of the registration fees paid by it for Attendees in respect of the original Event.

Cancellation by us

We may in our entire discretion at any time cancel the Event in its entirety. In that case our sole responsibility to the Organisation (and Attendees) is to provide the Organisation with a refund of any Event registration fees that it has already paid for that Event.

To contact MSTREAM Community

Email general enquiries, sales questions and cancellation questions to hello@mainstreamcommunity.com

Visit us at MAINSTREAM Community

TERMS AND CONDITIONS

For Terms and Conditions of event attendance, please click HERE

MSTREAM COMMUNITY UK LTD – PRIVACY COLLECTION STATEMENT

MSTREAM Community UK LTD CRN 16144980 ('we', 'us' or 'our') collects personal information about you in order to register you for an event you are attending, keep you up to date with details of our events and to connect you with other event attendees and our sponsors (provided you consent) and for purposes otherwise set out in our Privacy Policy . This information may be disclosed to third parties that help us deliver our services. The Privacy Policy explains how we will collect, use, store and disclose your personal information, the consequences for you if we do not collect this information, and the way in which you can access and seek correction of your personal information or complain about a breach of the Privacy Act. To obtain further information, you can contact us hello@mainstreamcommunity.com