Free

Mak'em Smile Ambassador Training

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Location

Location

City centre venue

Sunderland

SR1

United Kingdom

Event description

Description

Want to know everything that is going on in Sunderland? All the details about the Tall Ships Race coming in July? Plans for the Summer Sports Fanzone?

This FREE training session is for you and your employees to come along and get to know about everything going on in Sunderland.

The Sunderland Mak’em Smile Ambassador Scheme is aimed at people working in hotels, pubs, restaurants, taxis, shops, customer service or anyone who is passionate about Sunderland and would like to ensure visitors to the city receive a friendly Mackem welcome.

The half day training course will provide participants with key information about Sunderland including; where to eat, things to do, events, transformation and history etc.

As an ambassador they will be expected to:

  • Know that lots is coming
  • Know more than others
  • Know how to give the right information
  • Know where to get information from
  • Know how they will be communicated with

The training will leave them:

  • Inspired to promote the city
  • Energised and enthused
  • Proud to be and ambassador
  • Wanting to go and tell others
  • Proud of their city
  • With the info and tools to give a Mak’em smile welcome

Dress code:

Casual and comfortable shoes, weather permitting they will be out and exploring the city.

Refreshments & lunch provided

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Date and Time

Location

City centre venue

Sunderland

SR1

United Kingdom

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