Free

Multiple Dates

Mak'em Smile Ambassador Training

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Location

Location

The Software Centre

Tavistock Place

Sunderland

SR1 1PB

United Kingdom

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Event description

Description

Want to know everything that is going on in Sunderland? All the details about National Vegetarian Week coming in May? Or perhaps our plans for the Food & Drink Festival in June?

The Sunderland Mak’em Smile Ambassador Scheme is aimed at people working in hotels, pubs, restaurants, taxis, shops, customer service or anyone who is passionate about Sunderland and would like to ensure visitors to the city receive a friendly Mackem welcome.

The 2 hour training course will provide participants with key information about Sunderland including; where to eat, things to do, events, transformation and history etc.

As an ambassador they will be expected to:

  • Know that lots is coming
  • Know more than others
  • Know how to give the right information
  • Know where to get information from
  • Know how they will be communicated with

The training will leave them:

  • Inspired to promote the city
  • Energised and enthused
  • Proud to be and ambassador
  • Wanting to go and tell others
  • Proud of their city
  • With the info and tools to give a Mak’em smile welcome

Dress code:

Casual and comfortable shoes, weather permitting they will be out and exploring the city.

Refreshments provided.

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Location

The Software Centre

Tavistock Place

Sunderland

SR1 1PB

United Kingdom

View Map

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